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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8128 reviews)

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4.75

Based on 8,128 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Never again , nothing help, always problem and non s... Never again , nothing help, always problem and non stop maintainer where card no work and after couple months off card and tell bulshit Reviewed on: 20th August 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8128)

Very reliable and excellent customer service

Very reliable and excellent customer service Reviewed on: 18th April 2026

Good customer service always very understanding and...

Good customer service always very understanding and polite, still not established as the high street banks but definitely better at customer satisfaction Reviewed on: 18th April 2026

Ex-Zempler-y!

I had gone through a very difficult time personally and hadn’t been afforded time or help from named branches, BUT, Zempler, online account, easy to access customer support team, helped and set me up! I have been with them for a few years (formerly Cashplus) but I couldn’t recommend them enough. User friendly, inform you in advance of any upcoming maintenance services, reasonable monthly fee for use of service. 100% recommend! Thank you Zempler! Reviewed on: 17th April 2026

Account bank

I have had an account opened for several months and it is very good. Reviewed on: 16th April 2026

My experience

I don’t have to pay for monthly subscription only because with it being a personal account and freedom account Reviewed on: 16th April 2026

easy online banking helpful phone staff

easy online banking helpful phone staff Reviewed on: 16th April 2026

Best high street alternative

Had my account since before the name switch and the quality hasn't changed, stellar service with no errors ever. I don't think I'll ever consider closing my account with zempler, they're fantastic. Reviewed on: 15th April 2026

Friendly service staff, helpful, easy to use

Friendly service staff, helpful, easy to use Reviewed on: 15th April 2026

Straightforward banking

Straightforward banking ……..good app……..great customer service Reviewed on: 15th April 2026

When ever i had any problems it has been sorted with...

When ever i had any problems it has been sorted withing minutes of the phone call even when money was took by a fraud payment i got the money back within days Reviewed on: 15th April 2026

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