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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

52% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

Using card abroad

Good account to use especially abroad although you pay charges for using its safe and secure Reviewed on: 12th April 2026

almost all good so far.

almost all good so far. Someone tried to steal my money but customer service issue new card. Reviewed on: 12th April 2026

Very safe and I think can feel more comfortable keep...

Very safe and I think can feel more comfortable keep it money in account Zempler Reviewed on: 12th April 2026

ZEMPLER BANK IS THE ONE TO GO FOR

i have been with this bank for several years and welcomed when you became a Zempler titled bank I have always been very happy with any changes i have made and i will be a continued customer and hopefully be with you for the rest of my life Reviewed on: 12th April 2026

Efficient and safe.

Efficient and safe. I find it easy to follow and do what I want Reviewed on: 11th April 2026

Satifactory, Transaction and communication

Satifactory, Transaction and communication Reviewed on: 11th April 2026

Good Service

Never had an issue with the level of service provided. Reviewed on: 11th April 2026

Always helpful with any requests.

Always helpful with any requests. On time and efficient. Reviewed on: 11th April 2026

Best CS experience

I travelled to Spain and I couldn't remember my pin for my Euro card. The CS agent was great and he helped and while I had to get my details to confirm he was so understanding and very engaging. Shows that he's supported to be himself not a robot. Reviewed on: 11th April 2026

Winning with Zempler Bank

I don’t usually go out of my way to write reviews but Zempler Bank has genuinely earned this one. From day one, the experience has been smooth, reliable and refreshingly straightforward. No unnecessary complications—just banking that actually works the way it should. That consistency builds real trust and that’s rare. What stands out most is how effortless everything feels. Payments, account management, overall usability—it’s all clearly designed with the customer in mind. You can tell when a company actually listens, and Zempler Bank does. That’s why they deserve to win at the British Bank Awards. Reviewed on: 11th April 2026

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