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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8125 reviews)

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4.86

Based on 8,125 reviews, last reviewed 28th Apr 2026

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8125)

a good customer service and making deposit is very fast

a good customer service and making deposit is very fast Reviewed on: 12th April 2026

Truthfully?

Truthfully?? I have had nothing, but good service / Always polite when ask a question / easy to deal with on the phone / eager to sort out any queries / Good clear easy to understand statements / In short, put a lot of big high ST Banks to shame Reviewed on: 12th April 2026

Good bank.

God bank. Useful account! Essy to use! Reviewed on: 12th April 2026

It's simple with zempler

So glad I'd been with them before they were zempler, even with the switch to a bank it was smooth and effortless for me. Have already recommended to friends and family. Reviewed on: 12th April 2026

I am satisfied with this experience

A very good experience.......... Reviewed on: 12th April 2026

I’ve been with this bank for around 16/17 years.

I’ve been with this bank for around 16/17 years. Won’t change it. The bank keeps getting better and better. Customer Service is exceptional. And the services are great. Reviewed on: 12th April 2026

Great Customer Service!

Excellent customer service, always friendly and helpful. No unnecessary charges, so excellent value for money. Reviewed on: 12th April 2026

Easy to deal with

They are easy to deal with and being disabled I find their website very comfortable when viewing my account and checking all my payments have been made. I like the security they use when logging in to ,my account. Reviewed on: 12th April 2026

Using card abroad

Good account to use especially abroad although you pay charges for using its safe and secure Reviewed on: 12th April 2026

almost all good so far.

almost all good so far. Someone tried to steal my money but customer service issue new card. Reviewed on: 12th April 2026

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