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Zempler Bank : Current accounts reviews

4.75
Based on 8,127 reviews, last reviewed 12th Jun 2026
52% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026
skye p's avatar
skye p

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

They’re on the ball!

5
Only ever had one issue with Zempler which was when my card got compromised (which I didn’t know about!) they informed me of this and arranged for a new card to be sent which was with me in 2 days so no effects were felt from this. A quick phone call to confirm the details of what happened was all it took and they did the rest which made my life a LOT easier!! Reviewed on: 27th February 2025

exelent experiance never had any problem with zemple...

5
exelent experiance never had any problem with zempler bank at all Reviewed on: 27th February 2025

The app is very easy to use and the customer service...

5
The app is very easy to use and the customer service is excellent Reviewed on: 27th February 2025

Straight forward.

3
Straight forward. Decent wait tines. Professional staff who are always willing to go above and beyond to make sure of customer satisfaction Reviewed on: 27th February 2025

Anytime I've been intouch with an agent have been re...

5
Anytime I've been intouch with an agent have been really helpfull Reviewed on: 27th February 2025

I’m having a great experience with Zempler banck

5
I’m having a great experience with Zempler banck Reviewed on: 27th February 2025

Easy to use. Great features.

5
Easy to use. As good as the high street banks. Most importantly is they when they were Cashplus, they facilitated me enjoying the benefits of their credit booster program. This aided my credit score and facilitated in the eligibility for purchase of my own property. I also enjoyed the use of their foreign currency cards when I went to France for holiday. Reviewed on: 27th February 2025

I have used this bank since 2015, very reliable and...

5
I have used this bank since 2015, very reliable and trustworthy.costumer service is beyond excellent I have reccomended all of my friends and family to use it Reviewed on: 27th February 2025

It’s been a beautiful years. it as been nice

5
It’s been a beautiful years and trust me. I prefer zempler more than any other banks Reviewed on: 27th February 2025

You now charge for cash withdrawals at cash machines.

2
You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025

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