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Zempler Bank : Current accounts reviews

4.85
Based on 7,824 reviews, last reviewed 24th Mar 2026
58400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026
LJ's avatar
LJ

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

Excellent services and support, have had npo problem...

5
Excellent services and support, have had npo problems or issues, nice to have an overdraft and a contactless card, I find very useful and handy Reviewed on: 23rd February 2024

Every time I have had the need to contact customer s...

5
Every time I have had the need to contact customer service they have been excellent. Reviewed on: 23rd February 2024

Cashplus has changed my credit and my finances makin...

5
Cashplus has changed my credit and my finances making banking easy and keeping payments and outgoings easy to check online outstanding customer service thank u cash plus for improving my credit and financial situation x Reviewed on: 23rd February 2024

I wouldn't use any other bank

5
Easy to set up account , simple to use, app is brilliant and excellent service when answering phone. Reviewed on: 23rd February 2024

Brilliant fantastic bank would recommend to all my f...

5
Brilliant fantastic bank would recommend to all my family and friends. Reviewed on: 23rd February 2024

I have been a Cashplus customer for the past 18 year...

5
I have been a Cashplus customer for the past 18 years and I have never had a problem. The customer service is perfect. And the banking services are very good. Reviewed on: 23rd February 2024

Positive experience but needs more access to custome...

2
Positive experience but needs more access to customer service Reviewed on: 23rd February 2024

Its simple and easy to use not only is it secure but...

5
Its simple and easy to use not only is it secure but its outstanding value Reviewed on: 23rd February 2024

I have been using cashplus account for a few years n...

5
I have been using cashplus account for a few years now and knowing my money is safe is a great comfort. I use it everyday use. I love it. Reviewed on: 23rd February 2024

Has really helped my to improve my credit score afte...

5
Has really helped my to improve my credit score after i completed my IVA 2 years ago, which has been fab. Really easy to use and understand app, and i can always speak to a real person whenever i need to. My Cashplus account has really helped me to manage my money and my spending too. Highly recommend them! Reviewed on: 23rd February 2024

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