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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8121 reviews)

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4.86

Based on 8,121 reviews, last reviewed 21st Apr 2026

86100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Customer support is really needed to be upgraded Customer support is really needed to be upgraded Reviewed on: 21st April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8121)

Professionalism

Best bank I've used since adulthood. And using App at my age. Wow Reviewed on: 6th April 2023

Credit builder

Cashplus has helped me loads to build up a credit score Reviewed on: 6th April 2023

The helpful bank

I joined Cashplus to try to help rebuild my poor credit rating. Since joining Cashplus my rating has risen, if and when I’ve had any concerns or questions about my account they have always been very helpful to resolve my queries. Thank you Cashplus Reviewed on: 6th April 2023

Why I like Cashplus

The cashplus app is a great banking app, it’s very easy to set up and i like the fact that I can deposit money to my account through the post office, the customer service side of the company is amazing, they answer quick and they’re very helpful another reason why I like Cashplus as a banking app is for the fact that in the past year that I have been a client, it has really improved its app especially with the instant banking. Reviewed on: 6th April 2023

Very pleased

With Cashplus I am able to transfer funds and purchase items online. Not had to use Customer Service yet so unable to comment, otherwise happy chappy. Reviewed on: 6th April 2023

Simple, practical and customer-friendly!

This is a digital version of the good old-fashioned "Care about your customer" bank. If only there were more banks like this! Reviewed on: 6th April 2023

Excellent All Round

They provide great value account for my needs, the app is easy to use and problem free, payments and transfers are really quick if not instant. Early on I used customer services and they were excellent too, quick to answer and quick to solve my query. Reviewed on: 6th April 2023

Simple and easy banking

Everything is great with Cashplus easy to open and use also 5 star experience. Reviewed on: 6th April 2023

Quick

Usually quick, accurate and helpful. Reviewed on: 6th April 2023

Easy Efficient Excellent

I have been with Cashplus bank for just over a year now and I am on my second Cashplus credit builder year. Since being with this bank my credit score has sky rocketed. Cashplus have great customer service, no long hold times and the team are very helpful. The banking app itself is super easy to use and I can transfer money so easily and quickly. Would 100% recommend to someone looking for a bank account that can offer so many added extras. Reviewed on: 6th April 2023

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