Smart Money People Logo

Zempler Bank : Current accounts reviews

4.86
Based on 8,126 reviews, last reviewed 5th May 2026
2% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Review Zempler Bank : Current accounts now

Help others make smarter decisions by sharing your own experience. Write a review

Zempler Bank Current accounts reviews (8126)

Always willing to help

5
Cashplus, although often busy, have always attentive staff who can't do enough for you, I've called them in the UK and when abroad, and they have always promptly resolved issues or assisted me in resolving them. I look forwards to many years of banking with them in the future Reviewed on: 8th February 2023

Does exactly what I need

4
I needed a separate account away from my main current account for life’s emergencies and it has the added benefit of including a foreign currency account too! Great for holidays Reviewed on: 8th February 2023

Cashplus Bank Personal Account (Freedom)

5
Cashplus Bank Personal Account (Freedom) is a useful bank account to have, that comes with a mastercard, and now that it's a full bank (I joined when it wasn't yet a full bank) there was and there still no exorbitant fees to pay with this particular account (Freedom), (i.e. no monthly fee, no UK purchase transaction fee, no UK ATM withdrawal fee, no Direct Debit fee, no fee to transfer funds into the account by bank transfer) unlike some other banks of this type, where one has to pay fees for almost everything. You can also get for free a Euro card and a Dollar card, which you can use to transfer GBP to when travelling and buy or pay for things in those currencies to help with currency conversion fees etc. They also have a one of the most useful mobile app i have used - where you can do almost everything you do on the main banking site and they also have a specific webpage you can go to see the current status of all services, which is very handy, as if anything is not working for you at any point in time - you don't have to call support etc., you just go to that specific webpage and see what's going on. There are other benefits by the way of 'Addons' which you can opt for and or apply for too :) Reviewed on: 8th February 2023

Excellent

5
The service is beautiful and always happy to use it Reviewed on: 8th February 2023

Cashplus are invaluable

5
Cashplus has made a huge impact in helping me organise my finances Reviewed on: 8th February 2023

Easy set up

5
Very easy to set up and monitor spending Reviewed on: 8th February 2023

Best bank around

5
Cash plus are the reason I have faith in banks today. Very easy to work with and very reasonable deductions for putting cash in as I own a small car wash business I deal with cash every day and i have found it exactly what I need for putting cash away. Highly recommend cash plus 5 stars Reviewed on: 8th February 2023

Helpful

4
Allowed me to improve my credit rating Reviewed on: 8th February 2023

Safe and best card ever

5
Love my Cashplus card best thing I ever did after having theft on my normal bank card account after giving out my card number. With Cashplus I only need to top up the amount I need to shop therefore making it so safe to use. Thank cash plus i’ts given me confidence back in online shopping x Reviewed on: 8th February 2023

Customer service second to none.

5
Never fails to answer queries, all services fully accessible and easy to use. Reviewed on: 8th February 2023

Do you have a different Zempler Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zempler Bank ?

    View all products