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Zempler Bank : Current accounts reviews

View other Zempler Bank products
4.86
Based on 8,125 reviews, last reviewed 28th Apr 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026
Shaun j's avatar
Shaun j

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8125)

Loyalty appreciated

5
I like the fact that when my debit card expiry date was drawing near last year, I didn’t have to contact Cashplus to request a new card - I came in the post. Unlike another company that I have dealt with in the past who did not send me a new one so they lost my custom. Reviewed on: 15th February 2022
Christian Carlton 's avatar
Christian Carlton

VIP Service - at all times!

5
I have had VIP service throughout the duration of being a customer. Reviewed on: 15th February 2022
Amanda Boyd's avatar
Amanda Boyd

Amazing service

5
Never had any problems with cash plus. Payments are made on time. And they also build your credit whilst saving and spending Reviewed on: 15th February 2022
Antonia Louise's avatar
Antonia Louise

A very good bank

5
Very good understanding full of helpful staff always listening to the customers Reviewed on: 15th February 2022
Janice carter's avatar
Janice carter

I think cashplus best understands the people needs

5
Cashplus made it easy for me to have a bank account when the hogh Street asks rejected me Reviewed on: 15th February 2022
Mike's avatar
Mike

Great Telephone and On-Line Service

5
Joining Cashplus was easy and since doing so i have found the mobile app well designed, good layout and quick and easy to use. On the occasions I have contacted Cashplus by phone I have had no queues and found the staff knowledgeable and helpful. Reviewed on: 15th February 2022
David Wall's avatar
David Wall

Great Bank

4
I real enjoy using this bank. I had a lost purse drama whilst in Berlin and they made every effort to get money to me. It's very secire. It's never been compromised. Only loses a star for charging a fiver ish a month. Reviewed on: 14th February 2022
Lynn Sands's avatar
Lynn Sands

easy to use the apps and online banking

5
Secure to use throw app code to login in webpage. Reviewed on: 14th February 2022
Robin Mendes's avatar
Robin Mendes

The most helpful and cooperative people.

5
Very impressed with the secure payment system that stopped a payment of an auto renewal of motor insurance when i had cancelled a year before just awaiting a refund from them !!!. Reviewed on: 14th February 2022
Robert Howells's avatar
Robert Howells

Great Bank

5
Exceptional customer service. Always upgrading their services to meet great standards Reviewed on: 14th February 2022
DELGINO PABLO's avatar
DELGINO PABLO

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