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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

83% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Excellent service

Very proficient, easy to use app, highly recommended Reviewed on: 10th February 2022

First class service

Cashplus gave me a chance back when my credit rating wasn't so good, and they've stuck by me, with honest, no-nonsense good service ever since. Highly recommended. Reviewed on: 10th February 2022

Always a good service

I have never had a problem using Cashplus Reviewed on: 10th February 2022

Superb service.

They cater for everyones needs and all transactions are completed smoothly and professionally. Reviewed on: 10th February 2022

What I need when I need it!

I needed a MasterCard and in searching for one game accross cash plus. I have been with them for over 12 months now. I got a bank account when I wasn’t even looking for one! The app is really user friendly. On the one occasion I needed to call customer services they were friendly, professional and resolved the issue very quickly. Reviewed on: 10th February 2022

Great bank

Best bank I've ever been with never had a problem Reviewed on: 10th February 2022

Cashplus are simply the Best.

I have had an account with Cashplus for over 9 years, Changing to a current account was a no brainier, Customer service is second to none, No high street Bank can touch them. Reviewed on: 10th February 2022

Thumbs up

Nice easy to use app all you can ask for - I have it on my phone for easy daily use Reviewed on: 10th February 2022

Very friendly call centre and sort any problems quickly

Very easy to use card !excellent call centre staff. Would be nice to have the option to apply for credit card Reviewed on: 10th February 2022

Really grateful customer service every time

The guys who I have spoken to have always been kind and went the extra mile Reviewed on: 10th February 2022

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