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1st Choice Insurance: Business insurance reviews

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4.91
Based on 323 reviews, last reviewed 13th Nov 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
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0%
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0%

Latest highest rating:

5

Great service both from Rhiann and David - Thank you Great service both from Rhiann and David - Thank you Reviewed on: 13th November 2025
Gavin M's avatar
Gavin M

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (323)

Brilliant

5
Maisie Dodd was brilliant, very officiant and sorted my new insurance very quickly, she explained everything well and I was very happy and not stressed with the phone call. Reviewed on: 2nd October 2023
James B-f's avatar
James B-f

Mandy Lanning Good Customer Service

5
I have been with 1st choice insurance for serval years and Mandy has always been exceptional, great customer service, responds quick and always helpful. Reviewed on: 29th September 2023
Pawel's avatar
Pawel

Cant fault anything!

5
Always fantastic service from Jasmin and the team at 1st choice. Very thorough in their work. Quick to deal with any of our ever changing fleet insurance needs. Plus the price will never be beaten. Reviewed on: 29th September 2023
Keigan's avatar
Keigan

Great help with great speed

5
Loved the effectiveness and efficiency. Reviewed on: 28th September 2023
Besmir Mustafa's avatar
Besmir Mustafa

Mandy Lanning was amazing

5
Would recommend first choice insurance as the number one insurance company in the UK. Mandy was amazing Thank you Reviewed on: 27th September 2023
King Abdul's avatar
King Abdul

Professional & Friendly

5
These guys are always brilliant to deal with. Always find solutions to work something out to the customers benefit. Always patient with our requests and have been a valued partner of mine for a number of years. I deal Sylvia and Beckie most often and they are both excellent and do the company proud. Reviewed on: 26th September 2023
Christian's avatar
Christian

Mandy Lanning

5
Great service every time with a fast response! Always try their best to get the best price possible! Would highly recommend! Reviewed on: 26th September 2023
Paul Harper's avatar
Paul Harper

Stuart

5
Jasmine was great help today helping me change a few things with my policy 100% satisfied Reviewed on: 26th September 2023
Stuart 's avatar
Stuart

Strongly recommend this Company

5
The Company have always given me a very fair and competitive deal. I have found the Staff, the few times I have spoken to them, to be most pleasant and helpful. Reviewed on: 26th September 2023
Rod Whalley's avatar
Rod Whalley

Excellent service, polite and professional

5
After being let down by another broker I only had a few days to sort my insurance. After contacting 1st choice I had a quote within 24 hours and the policy in place within 48. I cannot thank Charlotte and jasmin enough for getting everything sorted for us so quickly. Reviewed on: 26th September 2023
John Pugsley's avatar
John Pugsley

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