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1st Choice Insurance: Business insurance reviews

4.91
Based on 322 reviews, last reviewed 30th Oct 2025
325% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and well managed by the team Very good and well managed by the team Reviewed on: 30th October 2025

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane

About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (322)

Prompt, Helpful and Well Informed

5
We have had a very good service from 1st Choice for the last two years. This year's insurance renewal wranglings have been handled very efficiently (thankyou Sian Davies) and with a keen awareness of the impending deadline. Very happy to recommend. Reviewed on: 26th September 2023

Outstanding Broker

5
Mandy Lanning is very helpful and I always get a quick response from her. Whenever I email her, I always can count on her to get back to me. Reviewed on: 26th September 2023

Great company

5
This is a great company to work alongside, all of the colleagues are super friendly & hardworking, especially Jasmin who is always super helpful :) Reviewed on: 26th September 2023

great customer service

5
phone service excellent and follow up great Reviewed on: 26th September 2023

Well done 1st Choice

5
We haven't been with 1st Choice long but from the start they have been easy to talk to, efficient and most importantly they have the knowledge to make sure we have the right cover at a good price. Reviewed on: 26th September 2023

Great service

5
Been using them for 5 years and not a single problem Reviewed on: 26th September 2023

Good service

5
Very helpful advise and service from Mandy Lanning Reviewed on: 26th September 2023

Optimum AV and 1st Choice insurance policy

4
"I had a fantastic experience with 1st Choice Insurance Brokers. Their team and Jasmin Bennet-falshaw in particular was incredibly helpful and knowledgeable when I was shopping for insurance. They took the time to understand my specific needs and provided me with multiple options to choose from. Not only did they find me a great policy at a competitive price, but their customer service was top-notch. I felt well-supported throughout the entire process. I highly recommend 1st Choice Insurance Brokers to anyone in need of insurance services." Reviewed on: 25th September 2023

Excellent broker always offer premium renewal quotation

5
Excellent broker always offer premium renewal quotation Reviewed on: 25th September 2023

Top company

5
All good in every way, I've had no problems and they are very helpful. Reviewed on: 25th September 2023

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