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1st Choice Insurance: Business insurance reviews

4.90
Based on 279 reviews, last reviewed 12th Jun 2025
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Latest highest rating:

4

Overall not much to offer constructive criticism whi... Overall not much to offer constructive criticism which is a massive plus, did exactly what it said on the tin as an old marketing cliche once confirme... Read more Reviewed on: 12th June 2025
Neil Gent's avatar
Neil Gent

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
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Olivia deane

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1st Choice Insurance Business insurance reviews (279)

Great service

5
Arranged a number of property owners and self build policies for me over the last 7 years. Always had great service just renewed my self build policy with David and he was very helpful Reviewed on: 20th September 2023

First choice made everything simple and easy for me!

5
All of the guys went above and beyond for us, they were professional, kept communication lines open and always made us feel comfortable Reviewed on: 20th September 2023

Excellent service great to speak to a company that listens and delivers

5
Very attentive slick and made us think further about cover we needed as we established via them that we were significantly underinsured they solved it. Reviewed on: 20th September 2023

Brilliant service!

5
As a business we’ve used 1st Choice a number of times. They’ve always been really efficient and friendly! An all round great service. Reviewed on: 20th September 2023

Recommended!

5
Very satisfied with customer service representative in person of Jasmine Bennett-Falshaw! Reviewed on: 20th September 2023

1st Choice is a good choice

5
Very pleased with the support and information from Beckie Champken. We have received a competitive quote and the after care received is second to none Reviewed on: 20th September 2023

Fast easy great value for money best service have received in a long time

5
I stumbled on 1st by accident when looking for my new trade insurance. I have always hated this chore every year but i was pleasantly surprised by level of professionalism and courtesy from these guys nothing was ever too much trouble. Lucy courtney is amazing 10/10 customer service always there when i need her a true asset to 1st choice Reviewed on: 20th September 2023

Really pleased

5
Rachel Hunt was incredibly helpful and we couldn't be more pleased with both the service she offered and the results we have! Thank you Reviewed on: 19th September 2023

One of the easiest vehicle insurers I have ever dealt with

5
We have contacted 1st choice getting quotes and making changes to our fleet insurance over the last couple of months. It has been so easy and quick to do, every email I've sent has been replied to within a couple of hours. Lucy Courtney has been absolutely great dealing with our changes, within 20 minutes Lucy gave me a quote for a new vehicle (which I accepted), added the vehicle to our policy and emailed me the new documents, I've never had an insurer be that 'on the ball' EVER! Would I recommend 1st Choice?, based on my experience with them to date 'YES DEFINITELY'. Reviewed on: 18th September 2023

New quote

5
Jasmin was very quick to answer all my questions Reviewed on: 13th September 2023

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