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1st Choice Insurance: Business insurance reviews

4.90
Based on 287 reviews, last reviewed 24th Jul 2025
800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
2 star
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0%
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0%

Latest highest rating:

5

1st Choice are acceptional! We've worked with 1st Choice for just under a year now. They are acceptional at handling customer enquiries. As a business, they strive for growth, an... Read more Reviewed on: 24th July 2025
Jimmy B's avatar
Jimmy B

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane

About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (287)

Great

4
Happy experience, no issues and they have always been helpful Reviewed on: 25th September 2023

I will like to recommend (Mandy Lanning)

5
I will like to recommend (Mandy Lanning) She work for 1st choices insurance Very lovely and very good customer service representatives Reviewed on: 25th September 2023

BRILLIANT COMPANY

5
1st Choice Insurance handle all our company insurance needs. Their staff are always helpful INFORMATIVE AND WE ARE DELIGHTED TO HAVE THEM AS OUR BROKER Reviewed on: 25th September 2023

1st Class Service

5
We have used 1st Choice insurance for the last year and have received excellent service throughout that time. We have dealt mainly with Jasmine Bennett-Falshaw, who has been consistently helpful, efficient and a pleasure to deal with. Reviewed on: 25th September 2023

Insurance company that you can trust

5
Since starting my courier company in 2019, I’ve always used 1st Insurance. They helped me with choosing the right insurer and everything was clearly explained. I’m 100% sure that I will continue using their services. I would like to say a big thank you to Rachel Hunt who looks after my account for the great customer service and dedication. Reviewed on: 25th September 2023

Excellent from start to finish.

5
Always helpful and very competitive rates. Reviewed on: 25th September 2023

Fantastic service

5
Mandy Lanning has been managing my Director's fleet insurance policy for a number of years and is always extremely helpful and efficient. If I have an issue or query Mandy is always quick to respond and resolve. Reviewed on: 25th September 2023

Insurance renewal

5
We have been using 1st Choice insurance for a number of years now with our direct contact beingJoe Chadd. Joe and his team always offer a 5 star service, are very responsive to any queries and always endeavour to make sure we have the best possible cover for the best price. I would highly recommend their services to other companies and can do so from a repeat user perspective. Thank you Joe for always being on hand :-) Reviewed on: 25th September 2023

always happy to help and please

5
been with this company now for many years every time i ring the team (Beckie Champken and courtney young) bend over backwards to help with any issue big or small always have the answer straight away instead of passing you on to another college always happy with my renewals and always saves me money. thank you and to many years to come Reviewed on: 25th September 2023

Great service

5
Great support and service from start to finish. Thank you Sylvia Williams for making everything transparent. Reviewed on: 24th September 2023

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