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1st Choice Insurance: Business insurance reviews

4.90
Based on 279 reviews, last reviewed 12th Jun 2025
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Latest highest rating:

4

Overall not much to offer constructive criticism whi... Overall not much to offer constructive criticism which is a massive plus, did exactly what it said on the tin as an old marketing cliche once confirme... Read more Reviewed on: 12th June 2025
Neil Gent's avatar
Neil Gent

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
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Olivia deane

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1st Choice Insurance Business insurance reviews (279)

always happy to help and please

5
been with this company now for many years every time i ring the team (Beckie Champken and courtney young) bend over backwards to help with any issue big or small always have the answer straight away instead of passing you on to another college always happy with my renewals and always saves me money. thank you and to many years to come Reviewed on: 25th September 2023

Great service

5
Great support and service from start to finish. Thank you Sylvia Williams for making everything transparent. Reviewed on: 24th September 2023

The personal touch

5
Many years ago I always had an insurance broker who took away the stresses of dealing with multiple policies, since the internet and comparison web sites it has been more difficult got talk to a real person and when things go wrong even more so. for the last two years I have been with 1st Choice with many of my insurances, for the first time I can now once again talk to a real person to explain exactly what I want and on every occasion that is exactly what I have got, if I need to change anything a little further down the road then a phone call is all it takes and I can speak to the same person I dealt with before, perfect, the prices are comparable and on many occasions significantly better, I would not hesitate whatsoever to continue to deal with 1st choice as they give me exactly the service I have wanted for a long time without the hassle, I very rarely leave reviews but on this occasion it is thoroughly deserved, all I would say is give them a call, you have nothing to lose but you will enjoy the personal touch regardless. Reviewed on: 24th September 2023

Getting fully comprehensive insurance for my business was easy and reassuring

5
I’m a wedding florist and one of my fellow florist friends recommended 1st choice insurance to me. I dealt with Tania who was so lovely and knowledgeable throughout the experience. I felt comfortable asking questions on anything I was unsure on and all the terms were explained really thoroughly. I was asked plenty of questions on my business, my premises and how I work so that the insurance cover could be tailored to my business. By the end of it I felt confident that I was covered for everything I needed to be covered for, and that I wouldn’t be paying over the odds for cover I didn’t need. I was also able to put the cover on finance which (being a new business) helped a lot in the short term. I don’t often leave reviews but when I’ve had a particularly good experience I feel obliged to, and I would genuinely recommend 1st Choice Insurance to anyone looking for business insurance. Reviewed on: 22nd September 2023

Professional

5
First choice is highly recommended by my self, the team couldn't do enough to achieve the best for my fleet insurance needs. Reviewed on: 22nd September 2023

Renewal of EL/PL Liability Insurance

5
Joe Chadd was extremely helpful with the renewal process of our Insurance. He answered all my queries in a timely manner and nothing we asked was too much trouble. I would definitely recommend 1st Choice Insurance. Reviewed on: 22nd September 2023

Brilliant service and expert advice

5
Sylvia is my contact at 1st Choice who i've dealt with for many years and she & her team have always provided exceptional service when dealing with difficult scenarios and they do this with a smile on their faces. When dealing with finance, it can be drawn out but they manage to make it enjoyable working with them. They always look a the best solution for their clients and I couldnt recommend 1st Choice enough. Keep doing what your doing Sylvia & 1st Choice :) Reviewed on: 22nd September 2023

Fantastic service

5
I did my company’s business insurance through 1st choice. Amy helped us and was very knowledgable about the product that would suit our needs made the whole process easy for us as a company. Would definitely recommend again. Reviewed on: 22nd September 2023

5g formwork

5
Since being with 1st choice they have been so helpful in assisting me with my fleet insurance and have made it an easy process I would highly recommend them to friends and family Reviewed on: 21st September 2023

Motor trader insurance

5
Their service was excellent, could always get hold of them easily and were there when you needed them. I have used them for many years and I would highly recommend to anyone. Reviewed on: 21st September 2023

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