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1st Choice Insurance: Business insurance reviews

View other 1st Choice Insurance products
4.91
Based on 323 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
2 star
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0%
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0%

Latest highest rating:

5

Great service both from Rhiann and David - Thank you Great service both from Rhiann and David - Thank you Reviewed on: 13th November 2025
Gavin M's avatar
Gavin M

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (323)

A company with Exceptional Customer Service.

5
It seems such a difficult thing nowadays to find a company that has any real level of customer service, asking the right questions and taking a real interest in you and your company needs. A genuine desire to understand what you and your business are all about. We have a specific need and Tanya has been my highlight of customer service for as long as I can remember. Not only did Tanya source who we needed to insure with today but also helped develop a plan for when our needs change. I have absolute confidence in the policy we have signed up for. A real pleasure from start to finish. Reviewed on: 17th August 2023
Alex White's avatar
Alex White

fantastic service!

5
I was emailed by Rachel Hunt re. my policy as amendments needed to be made (without me even realizing!) It resulted in better cover and even a refund! many thanks and great service Reviewed on: 17th August 2023
hardeep bains's avatar
hardeep bains

Quick, efficient, good price!

5
Everything is so easy with them! Reviewed on: 16th August 2023
Antal Attila's avatar
Antal Attila

Embrace Care LTD

5
I've used this company for 4 years, and I've had nothing but EXCELLENT service, competitive prices and AMAZING customer service!!! I would recommend 1st Choice to every business, and will continue to use their services. Reviewed on: 16th August 2023
Chris Griffiths's avatar
Chris Griffiths

Great to deal with

5
Great company to deal with, always quick to get through to speak to someone. Would highly recommend. Reviewed on: 16th August 2023
Emma Lillywhite's avatar
Emma Lillywhite

Fleet insurance

5
Beckie Chapman was amazing. Fast and thorough with getting everyone in shape and organised for us. Would recommend 100% as well as chloe doing her best to explore every insurance avenue for us. Reviewed on: 16th August 2023
Jamie@jmcselectrical.co.uk's avatar
[email protected]

Excellent customer service

5
Had Rachel Hunt to deal with my enquiry- such a professional approach and all issues sorted in no time Reviewed on: 15th August 2023
Marina Katsarova's avatar
Marina Katsarova

i never after worry

5
i never after worry about my insurance ie: all the important things. they are so polite willing to help and the price of insurance are so fare . Reviewed on: 14th August 2023
benjy's avatar
benjy

10/10

5
Excellent customer service!!! 5 stars for Claire Reviewed on: 11th August 2023
Ranell Dubois's avatar
Ranell Dubois

Brilliant service

5
Courtney Was ultra professional and helpful I wish everyone I deal with was 1/2 as good ! Brilliant, professional service!!! Reviewed on: 9th August 2023
Rob's avatar
Rob

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