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GJW Direct: Marine Insurance reviews

4.86
Based on 1,112 reviews, last reviewed 10th Oct 2025
682% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

So easy to deal with have been with GJW for many years. So easy to deal with have been with GJW for many years. Reviewed on: 10th October 2025
Peter R's avatar
Peter R

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (1112)

really good competitive affordable policy for my n...

5
A really good competitive affordable policy for my needs Reviewed on: 11th July 2025

Very good.

5
Very good. Always polite and helpful on the phone. Any changes to a policy are quickly sorted. Reviewed on: 11th July 2025

Never had any problems with them.

5
Never had any problems with them. Always been polite and courteous on the phone and very helpful. Reviewed on: 11th July 2025

Easy to change vessel and a good price

5
Easy to change vessel and a good price Reviewed on: 11th July 2025

Exceeded all expectations and customer service secon...

5
Exceeded all expectations and customer service second to none very attentative to all my needs totally informative all through the process of both insurance for first time and renewal and great to get river and canal rescue cover at same time everything sorted in one place which is fantastic Reviewed on: 11th July 2025

I have had only one claim, after another boat owner...

5
I have had only one claim, after another boat owner lost control and collided with my boat, which was on a mooring. Everything was sorted out without fuss and I lost only a day of my cruise. Reviewed on: 11th July 2025

Great people to deal with, no hassle just good service

5
Great people to deal with, no hassle just good service Reviewed on: 11th July 2025

Insured quickly with no fuss and a fair price

5
Insured quickly with no fuss and a fair price Reviewed on: 11th July 2025

Good service

5
Easy to deal with and reasonable competitive pricing. Reviewed on: 11th July 2025

Good overall, web, e-mail and 1-2-1

5
They have provided a professional service, good web site and direct contact - when needed Reviewed on: 11th July 2025

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