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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,460 reviews, last reviewed 23rd Jul 2026
30000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a claim that was processed quickly and fuss free. I had a claim that was processed quickly and fuss free. It can be done on line but most of my dealings were by phone Reviewed on: 23rd July 2026
David A's avatar
David A

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1460)

I have boats both here and abroad and GJW were able...

5
I have boats both here and abroad and GJW were able to cover them without any problems. I wanted to keep my insurance in one place whilst keeping competitive.West Wales is not the easiest to get insured but managed to sort with them. Reviewed on: 19th August 2025
Clive A's avatar
Clive A

Great boat insurer.

5
Every responsive customer service and good value for money. I've had claims for boat damage due to criminal activity dealt with both promptly and efficiently. Reviewed on: 19th August 2025
Maurice 's avatar
Maurice

Straight forward and simple to arrange and renew ins...

4
Straight forward and simple to arrange and renew insurance Reviewed on: 19th August 2025
Allan Brown's avatar
Allan Brown

I have been with GJW for a while now Good value for...

5
I have been with GJW for a while now Good value for money Reviewed on: 19th August 2025
Mr t wildridge's avatar
Mr t wildridge

Excellent.

5
They have so much experience in the world of watersports and marine industry. That specialist expertise is appreciated. Their customer service is excellent. Always! I wouldn’t consider any other insurance company to look after my pride and joy. Reviewed on: 19th August 2025
Mandy Chapman's avatar
Mandy Chapman

I have been with this company for quit a number of...

5
I have been with this company for quite a number of years I have found them very considerate companionate and helpful during there cover always offering valued advise ease of transaction and in times like during Covid there action was superb thankyou for your help and support Reviewed on: 19th August 2025
Sean H's avatar
Sean H

My boat was collided with whilst stationary and moored.

5
My boat was collided with whilst it was stationary and moored. The offender left the scene and only 2 weeks later did i notice the damage that had been caused. GJW assisted me through the claim and assisted in tracking down the 3rd party responsible, thus not impacting my no claims. GJW paid out on time directly to the engineer assigned to fix the impact damage without me personally being out of pocket. I would recommend GJW. Reviewed on: 19th August 2025
dfender's avatar
dfender

Haven’t had the need to claim yet so I can’t comment...

5
Haven’t had the need to claim yet so I can’t comment, however customer service at the point of sale was good. Reviewed on: 19th August 2025
Gillian S's avatar
Gillian S

Dealt with my claim quickly and fairly

5
Dealt with my claim quickly and fairly Reviewed on: 19th August 2025
Simon b's avatar
Simon b

Good renewal info, excellent customer service...

5
Good renewal information, very good customer service able to answer all my questions, knowledgable Reviewed on: 19th August 2025
Gwen C's avatar
Gwen C

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