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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,460 reviews, last reviewed 23rd Jul 2026
30000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a claim that was processed quickly and fuss free. I had a claim that was processed quickly and fuss free. It can be done on line but most of my dealings were by phone Reviewed on: 23rd July 2026
David A's avatar
David A

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1460)

GJW Direct - Speedboat/RIB Insurance

5
I’ve been with GJW Direct insuring my boat for the last 3-4 years and have found them to very efficient, price competitive and helpful with queries when required. Reviewed on: 19th August 2025
David H's avatar
David H

23% policy price increase! Greedy

2
23% policy price increase!! Unacceptable greed after years of loyalty, will not be renewed next year. Reviewed on: 19th August 2025
Bill's avatar
Bill

Recently acquired and premiums risen by 25%-50% .

1
Recently acquired and premiums risen by 25%-50% .. previously they offered interest free installments, now they charge nearly 30% APR and they increased premiums by 25% despite increasing no claims Reviewed on: 19th August 2025
Jon Morby's avatar
Jon Morby

Never had a claim but happy with the way it’s going...

4
Never had a claim but happy with the way it’s going easy to renew and happy to help on the phone friendly and helpful Reviewed on: 19th August 2025
Gilles's avatar
Gilles

Simple, easy and fair quotations.

5
Very simplistic to deal with online, instant fair quotations and policy covers everything I need. Renewal process was easy too, especially as it’s got cheaper each year!! (No claims!!) Reviewed on: 19th August 2025
Adrian M's avatar
Adrian M

Excellent service

5
Easy to use Web site. Helpful staff when raising queries Reviewed on: 19th August 2025
Pete's avatar
Pete

Very competitive price plus RCR discount.

5
Very competitive quote for our narrowboat and reduced subscription to River Canal Rescue as well. Reviewed on: 19th August 2025
Jon King's avatar
Jon King

Price is always fair and competitive with easy to re...

5
Price is always fair and competitive with easy to reach customer services. Reviewed on: 19th August 2025
Peter Scown's avatar
Peter Scown

Always polite, knowledgeable and prompt.

5
Always polite, knowledgeable and prompt. we had a claim several years ago which was dealt with very efficiently Reviewed on: 19th August 2025
Ian T's avatar
Ian T

Very easy to obtain a quote and very competitive and...

5
Very easy to obtain a quote and very competitive and value for money when quoted. Reviewed on: 19th August 2025
Trevor K's avatar
Trevor K

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