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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025
Rob H's avatar
Rob H

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025
Matthew Robinson's avatar
Matthew Robinson

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025
George T's avatar
George T

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025
Mr D's avatar
Mr D

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025
Mark S's avatar
Mark S

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025
Stephen G's avatar
Stephen G

No fuss renewal cost effective full cover

5
No fuss renewal cost effective full cover Reviewed on: 11th July 2025
gavin ballantyne's avatar
gavin ballantyne

A reasonable cost for the cover offered.

5
My insurance price has stayed the same for three years, and has only increased by a small amount this year. Renewing the policy and access to documentation on the website is easy. Reviewed on: 11th July 2025
John N's avatar
John N

Very helpful staff when I queried changing my policy.

5
Very helpful staff when I queried changing my policy. Reviewed on: 11th July 2025
Chris B's avatar
Chris B

We have a specialists boat it was no issue at all ,...

5
We have a specialists boat it was no issue at all , great service Reviewed on: 11th July 2025
Stephen l's avatar
Stephen l

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