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GJW Direct: Marine insurance reviews

4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Caters for our need and seemed the best option to go...

5
Caters for our need and seemed the best option to go with Reviewed on: 16th July 2026

Great value and simple to access

5
Great value and simple to access Reviewed on: 16th July 2026

Great support

5
First class service and efficient process for renewal Reviewed on: 16th July 2026

Knowledgeable staff, easy to use site.

5
Knowledgeable staff, easy to use site. Reviewed on: 16th July 2026

Rib Insurance

5
Annual insurance cost did not change Reviewed on: 16th July 2026

Long term GJW customer

5
Have insured my boats with GJW for a number of years. Their customer agents are easy to do business with and accommodate my insurance requirements well. Reviewed on: 16th July 2026

Staff were very helpful in getting the assurance fo...

5
Staff where very helpful in getting the assurance for my boat I cannot fault them Reviewed on: 16th July 2026

Can always get through to a real advisor, easy to de...

5
Can always get through to a real advisor, easy to deal with. Reviewed on: 16th July 2026

GJW is response, competitive and comprehensive in pr...

5
GJW is response, competitive and comprehensive in providing quote and follow up policy. I have experience with other providers that did not come close to my expectations, such as customer care which meant they were totally unhelpful in all respects. Reviewed on: 16th July 2026

A better premium and easily done

5
A better premium and easily done Reviewed on: 16th July 2026

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