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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Good value and good attention to detail...

5
I took over the account a year ago after my husband died. It took a while to sort out but is OK now. It's the first time I've been involved with our boat insurance so I assumed GJW is one of the best available and good value for money. My renewal is due next month and I doubt I'll shop around. Reviewed on: 16th July 2026
Angela A's avatar
Angela A

I recently purchased a narrowboat and insured throug...

5
I recently purchased a narrowboat and insured through GJW Direct, the price was extremely competitive. I then renamed by boat and the process of changing the insurance documents was made extremely easy with the lady I dealt with. Reviewed on: 16th July 2026
Katrina Warren's avatar
Katrina Warren

I have had my marine insurance with GJW for many yea...

5
I have had my marine insurance with GJW for many years, and am exceptionally happy with them, always vfm and excellent service. Reviewed on: 16th July 2026
James P's avatar
James P

No problems at all.

5
No problems at all. Good service and good policy. Reviewed on: 16th July 2026
Ian Alexander Kirton's avatar
Ian Alexander Kirton

Easy to navigate website, good communication and tim...

5
Easy to navigate website, good communication and timely reminders for renewal etc. I haven’t had to claim but do feel confident that if I did it would be a straightforward process. This is the only company that I’ve found to meet all my insurance requirements as a single policy. The premium is comparable with other companies and I’m able to pay monthly. I have been using this company for twelve years. Reviewed on: 16th July 2026
Lynne S's avatar
Lynne S

Been with this company for a few years good cover fo...

5
Been with this company for a few years good cover for both boat and kayak Reviewed on: 16th July 2026
Joanna B's avatar
Joanna B

When I had to make a claim

5
When I had to make a claim I found the staff very helpful as they where able to deal direct with the boatyard saving me from the stress Reviewed on: 16th July 2026
Clive W's avatar
Clive W

Every interaction is excellent customer service

5
From using the website to discussion my policy and options with a member of staff, GJW are outstanding. Their staff listen, understand, plus are very helpful and eger to give a solution that you are happy with. Reviewed on: 16th July 2026
Spiers's avatar
Spiers

All good experiences.

4
All good experiences. Not made any claims but have friends who have and generally positive reviews Reviewed on: 16th July 2026
Jay R's avatar
Jay R

I've been with GJW for 10 years

5
I've been with GJW for 10 years never had to make a claim but the premiums are fair and excellent when speaking with them. Reviewed on: 16th July 2026
Raj Dhillon's avatar
Raj Dhillon

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