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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Customer service was great.

5
Customer service was great.Had to change details on policy and was dealt with quickly and efficiently. Reviewed on: 6th October 2025
Rosanna B's avatar
Rosanna B

Renewed boat insurance for the 4th year in a row.

4
Renewed boat insurance for the 4th year in a row. very easy renewal Reviewed on: 6th October 2025
Mark King's avatar
Mark King

Boat insurance for over 25 years.

5
We have used GJW for our family boats for over 25 years, dinghies and cruisers. They have always sorted us out when needed, mostly for the kids dinghies. This for a reasonable premium. Reviewed on: 6th October 2025
Sue E's avatar
Sue E

Very helpful, always called back when they were busy.

4
Very helpful, always called back when they were busy. Reviewed on: 6th October 2025
simon m's avatar
simon m

Very easy to obtain Insurance for our vessels.

5
Very easy to obtain Insurance for our vessels. When we needed to make a claim, it was incredibly easy, straightforward and successful. Reviewed on: 6th October 2025
Alison 's avatar
Alison

Always been confident with GJW

5
Used them once, guide a long time ago now, but they were very helpful and responsive. Reviewed on: 6th October 2025
Richard D's avatar
Richard D

My insurers doubled my premium GJW halved it.

5
When my old insurers doubled my premium for no reason at all, their excuse was it’s the underwriters, it’s the same everywhere, I got some quotes that were just as high but GJW quoted me less than I’d been paying before. Reviewed on: 6th October 2025
Paul W's avatar
Paul W

Great customer service!

5
I have had several boats insured with GJW over the years and premiums have always been competitive. Where they’re brilliant though is their customer service. When I needed to make a claim, they took me through the process and made it easy which was hugely appreciated at a stressful time. thankyou! Reviewed on: 6th October 2025
Pam M's avatar
Pam M

Great cover at a reasonable price

5
Great cover at a reasonable price and when I have needed to talk someone has been there to provide support. Reviewed on: 6th October 2025
Garry Colwell's avatar
Garry Colwell

Great company for Narrow boat indurance

5
Great company for Narrow boat indurance Reviewed on: 6th October 2025
P JD's avatar
P JD

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