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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

I had to make a claim on my policy

5
I had to make a claim on my policy which I expected to be a stressful experience I couldn’t have been more wrong Reviewed on: 24th September 2025
Michael H's avatar
Michael H

Easy and quick to deal with, when you have a...

5
Easy and quick to deal with, when you have a claim Reviewed on: 24th September 2025
SJC's avatar
SJC

Very helpful and always keeps me up to date with upd...

5
Very helpful and always keeps me up to date with updates. Reviewed on: 24th September 2025
Peter Hall's avatar
Peter Hall

Polite and prompt service

5
Polite and prompt responses to queries, whether "Am I covered" or "when do I renew" or "wen can I authorise repairs" Reviewed on: 24th September 2025
David G's avatar
David G

Never any issues.

5
Never any issues. Competitive prices. Reviewed on: 24th September 2025
Steven P's avatar
Steven P

Renewed with for 4th year GJW, price competitive, ea...

5
Renewed with for 4th year GJW, price competitive, easy on line processing, very happy with their service. Reviewed on: 24th September 2025
D W's avatar
D W

First class customer service

5
GJW staff member talked me through the policy, very patient and on completion very happy with the premium Reviewed on: 24th September 2025
Robert S's avatar
Robert S

Narrowboat insurance

5
Simple and good value for money Online quote was easy Reviewed on: 24th September 2025
Simon R's avatar
Simon R

People at the end of a phone that are easily accessi...

5
People at the end of a phone that are easily accessible. Reviewed on: 24th September 2025
Kevin H's avatar
Kevin H

very competitive insurance rates and simple to setup...

5
very competitive insurance rates and simple to setup, I have not had to communicate with GJW Direct so fare but I am sure they would be very helpful should I have to. Reviewed on: 24th September 2025
Norman M's avatar
Norman M

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