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GJW Direct: Marine insurance reviews

4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Stress Free Service

5
I contacted you via phone and you made the whole experience easy and hassle free. Reviewed on: 6th October 2025

Been with GJW for a number of years and always the b...

5
Been with GJW for a number of years and always the best value for money Reviewed on: 6th October 2025

A satisfied customer

5
GJW are good business to deal with. The staff are competent, friendly and helpful Reviewed on: 6th October 2025

Very efficient and competitive, easy to deal with

5
Very efficient and competitive, easy to deal with Reviewed on: 6th October 2025

My claim a few years ago was handled very efficiently.

4
My claim a few years ago was handled very efficiently. Reviewed on: 6th October 2025

Good communication and friendly service.

5
Good communication and friendly service. Reviewed on: 6th October 2025

GJW Direct are the go-to for narrowboat insurance. .

5
GJW Direct are the go-to for narrowboat insurance. Knowledgable, personable and customer-focused. Reviewed on: 6th October 2025

Very helpful and efficient.

5
Very helpful and efficient. Always willing to discuss our individual needs Reviewed on: 6th October 2025

easy online forms and reasonable premium

5
easy online forms and reasonable premium Reviewed on: 6th October 2025

Good professional

5
Good professional staff answered all my questions Reviewed on: 6th October 2025

Review GJW Direct: Marine insurance now

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