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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Great value, price has remained fairly constant with...

5
Great value, price has remained fairly constant without having to haggle or threaten to leave. Reviewed on: 6th October 2025
Kev Abbott's avatar
Kev Abbott

Good price with an easy purchase system online.

5
Good price with an easy purchase system online. Reviewed on: 6th October 2025
Joe 's avatar
Joe

Very competitive pricing and easy to deal with .

5
Very competitive pricing and easy to deal with . Reviewed on: 6th October 2025
Mark J's avatar
Mark J

Excellent service and easy to renew

5
Excellent service and easy to renew Reviewed on: 6th October 2025
Mike Thompson's avatar
Mike Thompson

always a pleasure to deal with both my boats

5
always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025
Mark P's avatar
Mark P

Claim without pain

5
Accepted and processed Narrowboat claim promptly and helpfully. Reviewed on: 1st October 2025
Trish E's avatar
Trish E

Efficient sevice start to finish.

5
Had good experience when making a claim over a year ago. They put my mind at rest from the start and seemed to care about the situation we found ourselves in. Reviewed on: 30th September 2025
Terry G's avatar
Terry G

Attentive & Knowledgeable staff

5
On each and every occasion that I have had to contact GJW the staff have been attentive, knowledgeable and have always done their best to help me. The cover I have meets all my needs and is very cost effective and competitive. Reviewed on: 30th September 2025
Julian R's avatar
Julian R

Helpful and professional staff

5
On the few occasions I have spoken to the staff I have always found them extremely helpful, polite, professional and friendly. Reviewed on: 29th September 2025
Paul B's avatar
Paul B

Always received good support for renewals and also w...

5
Always received good support for renewals and also when first became a member. Staff are helpful and will recommend Reviewed on: 29th September 2025
Sharon V's avatar
Sharon V

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