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GJW Direct: Marine insurance reviews

4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Been a customer for twenty years, always great service.

5
Been a customer for twenty years, always great service. One claim five years ago that was dealt with very well. Reviewed on: 29th September 2025

Ease of use

5
Easy to renew Plenty of updates and news Reviewed on: 28th September 2025

Could not be bettered.

5
Could not be bettered. Nothing more to say. Reviewed on: 28th September 2025

Quick and easy service.

5
Quick and easy service. Renewal notice inplenty of time. Reviewed on: 28th September 2025

Boat insurance with no problems

5
Whilst I have not made a claim, renewal and information / guidance have been good Reviewed on: 28th September 2025

Very helpful

4
Reasonably quick answering the phone and once speaking to someone very helpful Reviewed on: 28th September 2025

Easy renewal and reasonable cost after comparing oth...

5
Easy renewal and reasonable cost after comparing other insurers Reviewed on: 28th September 2025

It’s was great, apart from the obscure chasers about...

3
It’s was great, apart from the obscure chasers about paying monthly and the associated spurious charges Reviewed on: 27th September 2025

Professional and friendly

5
Excellent value; premium doesn't go up but actually comes down. Very friendly and helpful people to deal with. Reviewed on: 27th September 2025

First class service

5
Two no fault, small claims in 10 years insuring with GJW; both settled promptly. Friendly and helpful attention from anyone I spoke to at the time. First class service. Reviewed on: 27th September 2025

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