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GJW Direct: Marine insurance reviews

4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Excellent customer service and pricing.

5
Excellent customer service and pricing. Reviewed on: 24th September 2025

Very satisfied customer of GJW

4
I have been with GJW for 3 years & although/fortunately I have not had to make a claim I am very happy with their service & comms provided. Reviewed on: 24th September 2025

Knowledgeable and understanding always good on the t...

5
Knowledgeable and understanding always good on the telephone Reviewed on: 24th September 2025

Great insurance quote and very helpful staff.

5
Great insurance quote and very helpful staff. My RIB is now insured with GJW. Reviewed on: 24th September 2025

Real customer service.

5
So nice to have real customer service and not to have to chat with a bot. Customer service team take ownership of my needs and sort them out straight away. Very Impressed Reviewed on: 24th September 2025

Good service friendly staff and reasonable rates

5
Good service friendly staff and reasonable rates Reviewed on: 24th September 2025

First class service

5
When I've needed to contact them, they've been very professional, a pleasure to deal with Reviewed on: 24th September 2025

Always efficient & very good value

5
Always efficient & very good value Reviewed on: 24th September 2025

Good all around performance

5
A good all around performance with sorting my insurance Reviewed on: 24th September 2025

Straightforward to arrange and maintain.

5
Straightforward to arrange and maintain. Reviewed on: 24th September 2025

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