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GJW Direct: Marine Insurance reviews

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4.87
Based on 881 reviews, last reviewed 27th Sep 2025
80400% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Professional and friendly Excellent value; premium doesn't go up but actually comes down. Very friendly and helpful people to deal with. Reviewed on: 27th September 2025
Graham L's avatar
Graham L

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster
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GJW Direct Marine Insurance reviews (881)

We have always found GJW Direct Marine Insurance to...

5
We have always found GJW Direct Marine Insurance to be fair on policy pricing, when you call them they are always happy to talk you through any questions we might have. This time we spoke to Hannah she was great in going through the details and the process and then payment. As soon as I got off the phone the policy and RCR membership and the receipt was waiting for me. This is why we are repeat customers. Reviewed on: 11th July 2025
Michael B's avatar
Michael B

Two boats Bob.

5
I have two boats with you and found your team very helpful and knowledgeable. I have recommended you to a potential buyer. Reviewed on: 11th July 2025
Michael R's avatar
Michael R

Effort less service

5
Used for a few years now happy with service Reviewed on: 11th July 2025
Jonathan 's avatar
Jonathan

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025
Rob H's avatar
Rob H

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025
Matthew Robinson's avatar
Matthew Robinson

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025
George T's avatar
George T

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025
Mr D's avatar
Mr D

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025
Mark S's avatar
Mark S

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025
Stephen G's avatar
Stephen G

No fuss renewal cost effective full cover

5
No fuss renewal cost effective full cover Reviewed on: 11th July 2025
gavin ballantyne's avatar
gavin ballantyne

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