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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Lost the plot no multi boat policy no 0% payment ter...

1
Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

Easy to talk to, always helpfulness

5
Easy to talk to, always helpfulness Reviewed on: 20th August 2025
KC 's avatar
KC

Great Service

5
Very straightforward process for taking out boat insurance. No nonsense clear emails and competitive pricing. Never had to claim yet thankfully but I’m sure it would be a smooth stress free process Reviewed on: 20th August 2025
Carl T's avatar
Carl T

Almost keeps me up to date all the time!

4
I like the regular boating news. Sometimes the reminder to renew passes me by! Reviewed on: 19th August 2025
Peter J's avatar
Peter J

Quick service, friendly, easy to deal with

5
Quick service, friendly, easy to deal with Reviewed on: 19th August 2025
PK's avatar
PK

Exemplary claim experience

5
Once unfortunately had to claim for "hit-and-run" incident. Although culprit clearly identified, GJW assessed that counter claim would probably not stand, so paid out within days of the claim. No subsequent increase in premiums. Reviewed on: 19th August 2025
Nick L's avatar
Nick L

An insurers with humans!

5
My third year of being insured with them and they seem to be customer focused and friendly. Service is prompt, no on hold for hours or being pushed from various departments, just a friendly person who deals with the query. Reviewed on: 19th August 2025
Lucifer Black's avatar
Lucifer Black

Easy insurance setup and simple to amend my policy.

5
Easy insurance setup and simple to amend my policy. Got through on the phone very quickly when I needed to speak to someone… Reviewed on: 19th August 2025
Law B's avatar
Law B

I have boats both here and abroad and GJW were able...

5
I have boats both here and abroad and GJW were able to cover them without any problems. I wanted to keep my insurance in one place whilst keeping competitive.West Wales is not the easiest to get insured but managed to sort with them. Reviewed on: 19th August 2025
Clive A's avatar
Clive A

Great boat insurer.

5
Every responsive customer service and good value for money. I've had claims for boat damage due to criminal activity dealt with both promptly and efficiently. Reviewed on: 19th August 2025
Maurice 's avatar
Maurice

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