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GJW Direct: Marine insurance reviews

4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Easy to talk to, always helpfulness

5
Easy to talk to, always helpfulness Reviewed on: 20th August 2025

Great Service

5
Very straightforward process for taking out boat insurance. No nonsense clear emails and competitive pricing. Never had to claim yet thankfully but I’m sure it would be a smooth stress free process Reviewed on: 20th August 2025

Almost keeps me up to date all the time!

4
I like the regular boating news. Sometimes the reminder to renew passes me by! Reviewed on: 19th August 2025

Quick service, friendly, easy to deal with

5
Quick service, friendly, easy to deal with Reviewed on: 19th August 2025

Exemplary claim experience

5
Once unfortunately had to claim for "hit-and-run" incident. Although culprit clearly identified, GJW assessed that counter claim would probably not stand, so paid out within days of the claim. No subsequent increase in premiums. Reviewed on: 19th August 2025

An insurers with humans!

5
My third year of being insured with them and they seem to be customer focused and friendly. Service is prompt, no on hold for hours or being pushed from various departments, just a friendly person who deals with the query. Reviewed on: 19th August 2025

Easy insurance setup and simple to amend my policy.

5
Easy insurance setup and simple to amend my policy. Got through on the phone very quickly when I needed to speak to someone… Reviewed on: 19th August 2025

I have boats both here and abroad and GJW were able...

5
I have boats both here and abroad and GJW were able to cover them without any problems. I wanted to keep my insurance in one place whilst keeping competitive.West Wales is not the easiest to get insured but managed to sort with them. Reviewed on: 19th August 2025

Great boat insurer.

5
Every responsive customer service and good value for money. I've had claims for boat damage due to criminal activity dealt with both promptly and efficiently. Reviewed on: 19th August 2025

Straight forward and simple to arrange and renew ins...

4
Straight forward and simple to arrange and renew insurance Reviewed on: 19th August 2025

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