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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

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4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

customer services and the tec people was excellent

I did have some issues with the app when i first open my account but the help with this from customer services and the tec people was excellent Reviewed on: 4th March 2026

Easy and efficient savings account

It has been easy and efficient to save with Monument Bank. Reviewed on: 4th March 2026

Great way to save

Easy to set up. Customer service is quick and supportive. Competitive interest rates. All packaged together Reviewed on: 4th March 2026

Help building my savings for retirement Always helpf...

Help building my savings for retirement Always helpful customer service easy to use app Reviewed on: 4th March 2026

Valuing with interest rate

As the interest rate good so far Reviewed on: 4th March 2026

Fast and secure with a good market rate

Fast and secure with a good market rate Reviewed on: 4th March 2026

Easy to set up and run

App was easy to install and use. Not too many emails. Information and savings rates explained well. Reviewed on: 4th March 2026

I found Monument to be very helpful in the process o...

I found Monument to be very helpful in the process of looking after my portfolio Reviewed on: 4th March 2026

good interest rates in easy access savings.

good interest rates in easy access savings. Easy to set up online. Other banks do sometimes offer higher rates with boosted savings but overall using monument bank is a seamless experience. Would recommend Reviewed on: 4th March 2026

Best investment

Customer services excellent and the rates are good. Very easy to navigate the app Reviewed on: 4th March 2026

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