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Monument: Savings reviews

Name: Savings
Rating: 4.92 (947 reviews)

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4.93

Based on 947 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Very simple website and very clear to use.

Very simple website and very clear to use. Lots of e.mail communication and extra services are available. Great interest rates and innovative products. Regular communication and contact via e.mail. I had a need to ring up and the service was excellent. Reviewed on: 28th February 2025

Absolutely does what it says on the tin.

Absolutely does what it says on the tin. Easy account to manage, great savings, excellent support Reviewed on: 28th February 2025

Excellent App easy to use, good interest rate

Excellent App easy to use, good interest rate Reviewed on: 28th February 2025

Very professional, easy transactions

Very professional, easy transactions Reviewed on: 28th February 2025

Does what it says on the can , pays interest every m...

Does what it says on the can , pays interest every month with out fail , good for budgeting. Reviewed on: 28th February 2025

Great products and good rate of interest

Great products and good rate of interest Reviewed on: 28th February 2025

Excellence in Secure and Seamless Banking.

Monument is an exceptional bank that sets itself apart with a dedicated and highly responsive customer service team at its core. Its app-based account offers a seamless and secure banking experience, ensuring both reliability and peace of mind. With robust features and a strong focus on protecting savings, Monument provides a superior financial platform tailored to meet the needs of its customers. Reviewed on: 28th February 2025

Easy to deal with.

Excellent App. Always available. Quick customer service response times. Reviewed on: 28th February 2025

Excellent online banking service.

Excellent online banking service. Very easy to use. Plenty of information provided that is relevant and not too 'salesy'. Reviewed on: 28th February 2025

Excellent customer service and savings rates.

It was easy to set up an account. The app is very user friendly and appears secure. I particularly liked the fact that money could only be withdrawn to a single linked account. Customer service is excellent. I have found it easy to contact a real person to help with any queries and that is very unusual these days. Monument are also very good at keeping me informed of changes to their accounts. Reviewed on: 28th February 2025

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