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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Some who replied to messages could do with being a b...

Some who replied to messages could do with being a bit nicer Reviewed on: 2nd June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi AnneMarie, Thanks for taking the time to share your experience. Feedback like this helps us keep improving, so we really do appreciate it. We will pass your feedback onto the relevant team. Many thanks Response date: 4th June 2026

Amazing service .

Amazing service . Quick and easy process. thank you so much excited to start saving with you Reviewed on: 1st June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Holly, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 2nd June 2026

they were extremely informative from start to finish...

they were extremely informative from start to finish told you everything you needed to know there was no disclosure Reviewed on: 1st June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Glen, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 2nd June 2026

I have been with them for quite a few years and I ha...

I have been with them for quite a few years and I have never had any issues and staff have always been so welcoming and nice the staff from nelson years ago were just the best I miss them were like 7 years ago now since I last went to Nelson Reviewed on: 1st June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Maria, We really appreciate your kind words and continued support. The staff from our Nelson branch now work between our Burnley and Colne branches, so there is a good chance you speak to one of them if you get in touch with us. Response date: 2nd June 2026

I’m finally able to save money for Christmas, birthd...

I’m finally able to save money for Christmas, birthdays and unexpected expenses I usually have no money for Reviewed on: 1st June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paige, Nothing makes us happier than knowing we’ve helped someone take control of their money – thank you for sharing your experience! Response date: 2nd June 2026

The app is so easy to use and keep a track of your a...

The app is so easy to use and keep a track of your accounts Reviewed on: 30th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanne, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 1st June 2026

Great experience so easy everything is explained well

Great experience so easy everything is explained well Reviewed on: 29th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Maxine, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 1st June 2026

Amazing, love credit union!

I've been with credit union for many years now they are very good with helping families/communities though struggling times, very affordable and you don't have to pay back a stupid amount of interest back to them. Reviewed on: 29th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katy, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Response date: 1st June 2026

Really helpful and very polite.

Really helpful and very polite. Helped me when I was struggling with understanding a message. Thank you Reviewed on: 29th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessielou, Thanks for sharing – we’re really pleased we could help when you needed us Response date: 1st June 2026

Always had excellent experience the team are always...

Always had excellent experience the team are always helpful and assist in reasonable time Reviewed on: 29th May 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 1st June 2026

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