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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Always there if I need help and the customer support...

Always there if I need help and the customer support is second to none. Very straight forward process too. Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chloe, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 18th June 2025

Very helpful team excellent service

Very helpful team excellent service Reviewed on: 16th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lee, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 17th June 2025

Highly recommend

The sign up process it super easy, and transactions are very quick, top-ups every 3 months are really handy, and everyone ive spoke to have been super friendly. Would highly recommend! Reviewed on: 16th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hannah, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 17th June 2025

Quick and easy

Quick and simple to do easy steps Reviewed on: 16th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shane, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 17th June 2025

Quite process and staff very attentive

Quite process and staff very attentive Reviewed on: 16th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shaznay, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 17th June 2025

very good service and really helpful non judgemental

very good service and really helpful non judgemental Reviewed on: 14th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lorraine, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th June 2025

Brilliant customer service and fast acting

Brilliant customer service and fast acting Reviewed on: 13th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayla, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th June 2025

Great communication

Great communication and very quick responses and is always available to help Reviewed on: 13th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Veki, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th June 2025

Easy and quick process.

The process was easy and quick to complete. Communication was efficient and I received a decision in the time specified. Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jo, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 12th June 2025

Fast and efficient No problems at all topping up my...

Fast and efficient No problems at all topping up my existing loan Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 12th June 2025

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