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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1071 reviews)

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4.97

Based on 1,071 reviews, last reviewed 19th Mar 2026

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Always helpful kind staff quick and easy to apply Always helpful kind staff quick and easy to apply Reviewed on: 19th March 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1071)

Absolutely legends and very helpful when in need of...

Absolutely legends and very helpful when in need of help brilliant process to apply as well. Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 15th April 2025

Quick and easy go use, paid by the end of...

Quick and easy go use, paid by the end of the day too Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Elaina, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 15th April 2025

Always efficient and easy to contact

Always efficient and easy to contact Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 15th April 2025

Great customer service resolved fast

Great customer service resolved fast Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Seanie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 15th April 2025

Excellent service highly recommended would recommend...

Excellent service highly recommended would recommend to people Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 15th April 2025

Happy happy

I'm very happy with the help and support your team do for there customers and for myself Reviewed on: 14th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayleigh, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 15th April 2025

Easy, flexible, helpful

It is very easy to organise a loan. The staff are extremely helpful and the app makes the process easy. I appreciate the flexibility and saving whilst you pay back the loan Reviewed on: 12th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cath, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th April 2025

Great for saving just comes n handy

Great for saving just comes n handy Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tina, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th April 2025

The loan and staff great plus call centre is in...

The loan and staff great plus call centre is in UK Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi C Fawcett, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th April 2025

customer service at its best

77 years old application for a loan fairly basic but earnings data i found difficult to fill in properly and gave up after several attempts the same day the lady manageras she had seen my errors phoned me up and talked me throu the application and the loan was passed above the call of duty i would say Reviewed on: 11th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Donald, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th April 2025

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