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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Excellent service definitely recommend

Excellent service definitely recommend Reviewed on: 12th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 12th June 2025

His was so quick and easy to re apply.

His was so quick and easy to re apply. Takes the stress and worry out of the process. Thank you Reviewed on: 11th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carla, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 12th June 2025

Used the service for years!

Used the service for years! Very reliable, easy to use the app service and interest rates are manageable compared to other loan services Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

They’re a reliable friendly service which helps fami...

They’re a reliable friendly service which helps families in an efficient & effective way with their savings options Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shona, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Doing a brilliant job finding help for the people wh...

Doing a brilliant job finding help for the people who need it the most , excellent Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Andrea, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

Iv had a very positive experience with pennine they...

Iv had a very positive experience with pennine they have been absolutely great with communicating overall they are great ! Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Megan, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

All good.

All good. Am really happy with everything. Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jess, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

I struggled to understand but they guide you through...

I struggled to understand but they guide you through every step of the way and eventually i managed to get where I wanted Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Callum, Thank you very much for your feedback. Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Amazing struggling with money due to massive move wi...

Amazing struggling with money due to massive move with 5 kids and helped me so much with money Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rebecca, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

The best of best and thank you

The best of best thank you so so much for your help Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Martha, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

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