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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Brilliant service efficient help with loans etc

Brilliant service efficient help with loans etc Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Claire, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Credit Union helped me when nobody else would I high...

Credit Union helped me when nobody else would I highly recommend too anyone out there needing help please done just give up Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

Always quick and easy to apply for a plan they make...

Always quick and easy to apply for a plan they make it very understanding very professional Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

Never had an issue.

Never had an issue. Staff has always been friendly and quick response times. They are so helpful Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) HI Michaela, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

Really affordable loans for people on child benefit.

Really affordable loans for people on child benefit. Easy to apply and quite a quick process Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Theresa, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Excellent communication and always helpful

Excellent communication and always helpful Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

friendly easy

always friendly and quick withdrawals are done very quick loans sorted within days staff always friendly and helpful plus I can log in anytime and see how my savings and loans so I can control things by myself because I can always see how much I owe and how much I've saved easy access is great to if your having asking week always a bit of something in there to help Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Vicki, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 20th June 2025

excellent service staff are polite and helpful

excellent service staff are polite and helpful Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Miss T, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Extremely helpful

I have used pccu for nearly 6 years, I find them to be extremely helpful and friendly. Their loan repayments are affordable and I believe that many other credit union branches could operate more like pccu do. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Becki, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 20th June 2025

Excellent service always there when needed

Excellent service always there when needed Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

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