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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Was very quick and easy.

Was very quick and easy. Staff are very helpful Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Brilliant

I have always had a fantastic experience with PCCU, there’s no judgement and they are all very helpful. They provide our community with a great reliable service. Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rebecca, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Second to none service.

Second to none service. Always quick to respond to any questions which I find brilliant. Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tina, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Amazing service, quick response very helpful staff

Amazing service, quick response very helpful staff Reviewed on: 10th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ann, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Lovely friendly team I would recommend pccu for any...

Lovely friendly team I would recommend pccu for any small loan Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Wayne, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Quick easy experience with an added bonus of being a...

Quick easy experience with an added bonus of being able to save within multiple different accounts ie a Christmas account, an instant access account etc Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jae, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Excellent and fast response and customer service is...

Excellent and fast response and customer service is excellent too Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jenna, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Very handy when needing a loan also quick at deposit...

Very handy when needing a loan also quick at depositing would recommend to anyone looking for extra funds or to open savings accounts . Thank-you pccu Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Zgc, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Good service quick response.

Good service quick response. loan decisions come back very quick, questions where easy to answer. straight forward service with not much IT skills requires Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Pru, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Thankyou so much for you help.

Thankyou so much for you help. The app could possibly do with tweaking as it's a bit hard to keep a convo going without it gliitching Reviewed on: 9th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lorraine, Thank you very much for your feedback. We are pleased to hear about your experience with us. We shall pass your feedback onto our app providers for them to have a look into this. Many thanks! Response date: 11th June 2025

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