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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Great customer service and easy to use

Great customer service and easy to use Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelsey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 20th June 2025

Very easy to access and very polite when talking to...

Very easy to access and very polite when talking to them. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tas35, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Really good and easy to sign up and help me...

Really good and easy to sign up and help me save money Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chantelle, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

ISo helpful and amazing and easy to get help with...

So helpful and amazing and easy to get help with Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Very friendly when you call or go in.

Very friendly when you call or go in. Explained everything well. Very helpful. Been with these many years and no issues at all. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Christopher, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Ver easy to get hold of and very polite.

Ver easy to get hold of and very polite. Always on hand to help Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

Amazing team.

Amazing team. Always happy to help Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kateland, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Has never failed to help me when I’ve needed it

Has never failed to help me when I’ve needed it the most. All payments are worked out around what you can afford. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tasha, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Very polite staff

I was recommended by a family member, and everyone who helped was very polite and very quick process Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Faith, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Very easy to deal with, great communication

Very easy to deal with, great communication Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Miss G, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

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