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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Always so helpful.

Always so helpful. I think the family loans are a great idea and help you save. Reviewed on: 3rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Very good communication and easy to speak to.

Very good communication and easy to speak to. Reviewed on: 3rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kateland, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Been with credit union for years now: always a good...

Been with credit union for years now: always a good experience. Reviewed on: 3rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rebecca, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Helps to save and helps when you really need money

Helps to save and helps when you really need money Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicole, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

Quick replies and very helpful when need help

Quick replies and very helpful when need help Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keeley, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

Amazing and fast

Amazing and very fast with process Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Victoria, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Amazing place easy transaction application very frie...

Amazing place easy transaction application very friendly easy support Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Amy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Super service with fast payout staff are always ther...

Super service with fast payout staff are always there to answer any questions u have great company Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Robyn, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Fab team

Always very helpful and help with any enquiries and always polite Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jacqueline, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Wonderful simple experience i know that im in safe h...

Wonderful simple experience i know that im in safe hands with this company and have been for the past few years! Reviewed on: 2nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rae, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

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