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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Fantastic

Very reliable, very quick to respond, in bank account the same day excellent service Reviewed on: 1st June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Angela, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Easy to apply, quick response, friendly staff with n...

Easy to apply, quick response, friendly staff with non judgemental attitudes which makes it easier to approach. Reviewed on: 30th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Christine, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Really good when you struggle with money to improve...

Really good when you struggle with money to improve your self and kids better they deserve thank you Reviewed on: 29th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samra, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 30th May 2025

Amazing service.

Amazing service. Have helped me Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 29th May 2025

Absolutely amazing it’s easy to do and you can save...

Absolutely amazing it’s easy to do and you can save at the same time knowing you can’t access your savings until you have paid off your loads is a brilliant idea coz we all know then we can dib into savings we then wish we didn’t. I wish I knew this sooner but better late than never Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Wendy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th May 2025

It was a good team, they answered and helped me very...

It was a good team, they answered and helped me very quickly..I am very satisfied. Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Loredana, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 29th May 2025

Very straightforward and extremely helpful.

Very straightforward and extremely helpful. Always pleasant to deal with. Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 29th May 2025

My experience has been great, the applications are...

My experience has been great, the applications are easy to do Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 29th May 2025

Great help when needed and the application process i...

Great help when needed and the application process is easy Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 29th May 2025

Friendly staff and they are always helpful.

Friendly staff and they are always helpful. They offer loans and different savings accounts and the Christmas savings club is also excellent. i highly recommend them and you can pay it back with your child benefit and never have to worry about missing a payment has it comes straight out of the child benefit. Thankyou PCCU for always being excellent Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rachel, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th May 2025

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