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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Pennine have been amazing, customer seriously has be...

Pennine have been amazing, customer seriously has been perfect. Hassle free and so easy to deal with. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Soph, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Very helpful and friendly staff helps me and my chil...

Very helpful and friendly staff helps me and my child budget. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

Very helpful, Very good communication

Very helpful, Very good communication Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tanya, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Excellent service always there to help when needed

Excellent service always there to help when needed Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kimberley, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 19th June 2025

Excellent

PCCU , where really good and fast when applying for my loan. Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paul, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 19th June 2025

brilliant customer service

PCCU has brilliant customer service and easily the most straight forward process every time. I would always recommend to friends and family Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kaitlan, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for the recommendation! Response date: 19th June 2025

Wonderful experience, even on the app, messages are...

Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th June 2025

Easy and efficient - no guilt or stress.

Easy and efficient - no guilt or stress. Very friendly staff too! Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carol, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 18th June 2025

PCCU is an easy experience, staff are always on hand...

PCCU is an easy experience, staff are always on hand to help with any queries or questions. Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Larraine, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 18th June 2025

Process is easy and informative.

Process is easy and informative. Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Melanie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 18th June 2025

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