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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Pennine really does help me and my family in time of...

Pennine really does help me and my family in time of need and always fast response. Very polite also. Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 17th July 2025

fast easy and excellent rates , lovely staff to spea...

fast easy and excellent rates , lovely staff to speak to Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keza, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 17th July 2025

Hassle free been with them a lot of years and can’t...

Hassle free been with them a lot of years and can’t fault anything Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi John, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 17th July 2025

Great staff, easy and straight forward, the app is b...

Great staff, easy and straight forward, the app is brilliant so you know where your up to with everything. Couldn't fault them. Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 17th July 2025

Amazing Easy Service

Helps me save all Year round for Christmas I have an option of topping my loan up It just works so well with a busy family Highly recommend Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for recommending us. Response date: 16th July 2025

Every time ive needed a loan weather its for a holid...

Every time ive needed a loan weather its for a holiday or a funeral pccu have always been there for me. They are also have a lovely friendly help team of staff and would recommend to anyone needing a small loan. Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Wayne, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

Excellent service friendly people and always there t...

Excellent service friendly people and always there to help Reviewed on: 16th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th July 2025

Simply the best

The best about easy and there when we are in need Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leslie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

I found that they was Very good at communication and...

I found that they was Very good at communication and very easy to deal with. Got what I wanted and was overall very pleased with my outcome. I would and will be letting friends and family know all about it Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

PCCU, a bank like no others

After I was divorced, I needed to be responsible for my own finances so I started an account with the PCCU. I appreciate having to pay a regular amount put into my account each month. Savings rise quickly and easily. Over the years I have taken out two loans for household emergencies....a new washing machine and car repairs. Staff are particularly pleasant. I think they must be employed for personality as well as financial acumen. Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Udel, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 16th July 2025

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