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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Friendly fast reliable

Never had a problem been with pccu for a few years now always fast ŕeluable friendly service Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Vicki, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

Great customer service.

Great customer service. Exelent family loans. Great savings Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sophie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

Always helpful, Easy at getting in contact with and...

Always helpful, Easy at getting in contact with and the app is very easy to use to see how much you can lend and how much you owe off pervious loans Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cori, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th July 2025

Easy to apply, friendly customer service

Easy to apply, friendly customer service Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanne, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 16th July 2025

The team are fantastic, deal with everything in such...

The team are fantastic, deal with everything in such a timely manner and are lovely Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Robs, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th July 2025

so helpful and supportive

PCCU have been so helpful and supportive with any questions or concerns I have had and helped me figure out the app and how to apply for a loan. Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emily, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 16th July 2025

They help me when my husband died to pay for his fun...

They help me when my husband died to pay for his funeral as I was struggling to pay it Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you so much for sharing this with us. We’re truly sorry for your loss, and we’re glad we could be there for you during such a difficult time. Supporting our members when they need it most is exactly what we’re here for. Please don’t hesitate to reach out if we can ever help again. Response date: 16th July 2025

Big help at Christmas and children's birthdays

Big help at Christmas and children's birthdays Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lauren, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th July 2025

I have had a few loans folsom PCCU, I also have a lo...

I have had a few loans folsom PCCU, I also have a long terms savings account with a christmas account too, I absolutly love how reliable PCCU is for family's to get loans I highly recommend Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Cherelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 16th July 2025

Excellent service and great communication with the s...

Excellent service and great communication with the staff Reviewed on: 15th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sam, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th July 2025

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