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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Very friendly and helpful and knowledable.

Very friendly and helpful and knowledable. Quick turnaround. The app is really easy to use but there is always someone at the end of the phone should you need them. Would recommend to others and have on a few occasions. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for recommending us. Response date: 24th June 2025

Fantastic loan company never let u down always there...

Fantastic loan company never let u down always there when needed Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Roxanne, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 24th June 2025

The loan process and customer care are fantastic, th...

The loan process and customer care are fantastic, the loans are possessed quickly and in your bank the same day. I also set up a Christmas savings earlier this year it's brilliant being able to see the savings grow knowing at Christmas I will be well covered and needn't worry Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Marie, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 24th June 2025

Very polite very helpful great service I would highl...

Very polite very helpful great service I would highly recommend them to people Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rochelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 24th June 2025

never had a bad experience with PCCU the staff are a...

never had a bad experience with PCCU the staff are amazing and provide the best customer service I had recommended PCCU to my family and friends and they say the same things Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for recommending us. Response date: 24th June 2025

My experience with credit union has always been the...

My experience with credit union has always been the best customer service and how smooth things run. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alenh, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 24th June 2025

Very affordable and reliable

There very affordable and reliable, there quick to process messages and loans Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jennifer, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 24th June 2025

Very good customer service always reliable and good...

Very good customer service always reliable and good for tops us when In need it’s helped me in so many ways Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Yvonne, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

Very helpful and easy to set up.

Very helpful and easy to set up. Help with everything they can. Easy to pay Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Excellent

Quick and easy to use, really easy to use the app! Hrl0ed me out so much Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Haylee, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

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