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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

I started off with the family loan, as to which the...

I started off with the family loan, as to which the staff were really helpful. It's a fast process, they work the hardest to fit everyone's abilities and needs. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Teegan, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

Im pleased that I got told about penny community cre...

Im pleased that I got told about penny community credit they are extremely very good any questions I asked they are very happy to help when I ring and speak to them who ever answered the phone are very nice and any questions i asked they are helpful Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Naomi, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

Been a very big help when needed.

Been a very big help when needed. Everytime I have messaged and needed help with anything they have always replied straight away. Would 100% recommend Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Amy, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 23rd June 2025

Every time I’ve got questions I always get felt with...

Every time I’ve got questions I always get felt with politely and quickly Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Melissa, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 23rd June 2025

The staff are so helpful and nothing is to much trou...

The staff are so helpful and nothing is to much trouble when helping you.There knowledgeable about things you ask and if they dont no they dont snub you off they will ask for you Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 23rd June 2025

Deserve the win

They are extremely helpful with any inquiries and very pleasant when talking to you over all it's a great place for people to feel like they matter compared to trying to get a loan anywhere else which is next to impossible without over the odds interest rates. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Shaun, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 23rd June 2025

My experience with PCCU has been great.

My experience with PCCU has been great. When you apply for the loan it is pretty easy to do and it also helps out families that are struggling a little. The money is put into your bank quickly usually within the next day or two once it has been allowed. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Loz, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 23rd June 2025

Fully recommend

Easy to use easy to contact someone if needed Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sophie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 23rd June 2025

Pennine credit union offers loans to families paying...

Pennine credit union offers loans to families paying back a little each week which is amazing they take direct payments so we never miss a payment which is great for families. I will recommend to all my family and friends that Pennines credit union is the one for low income families to get a loan. I save also with them which is amazing because I’ve never saved before I joined Pennines credit union. I’m a grateful customer of them and would highly recommend them. Reviewed on: 23rd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for the recommendation! Response date: 23rd June 2025

Always helpful.

Always helpful. I've fallen behind on payment and they have help me. Reviewed on: 22nd June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 23rd June 2025

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