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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent • 4.94/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,426 product reviews

Average score of 4.94/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended positively over the past 90 days

Acorn Community Bank makes borrowing and saving straightforward with friendly, helpful staff and quick loan approvals. Their loans often link repayments to child benefit, easing budgeting and encouraging saving alongside. Some find transfers to external bank accounts slow, and a few mention occasional communication delays or tougher loan criteria.

Positive themes

  • Acorn Community Bank loans are quick to approve and easy to manage with helpful staff.
  • Acorn Community Bank savings are easy to set up and encourage regular saving with great products.
  • The staff at Acorn Community Bank are friendly and supportive with excellent customer care.

Negative themes

  • Transfers from Acorn Community Bank to other banks can be slow and take hours or days.
  • Some find loan approval criteria frustrating or feel judged during the process.
  • A few mention poor phone response or difficulty getting replies when needed.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1426 company reviews • Last reviewed within 7 days

Great support

Loans • 11th April 2026

Great support with helping me learn to save! I’ve never been able to do it before and with acorn I’ve finally managed that

{"display":"Emily","full_name":"Emily","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Very considerate about providing loyalty loans

Loans • 11th April 2026

Very considerate about providing loyalty loans

{"display":"Penny","full_name":"Penny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to use

    Good communication with customer and easy to use.

    {"display":"Bismark","full_name":"Bismark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bismark 11th April 2026
  • 5/5

    Always offers great customer service and reassurance.

    Always offers great customer service and reassurance. When I ask for support I am assisted promptly and reassured that my request can be honoured. This... Always offers great customer service and reassurance. When I ask for support I am assisted promptly and reassured that my request can be honoured. This has given me peace of mind. I needed funds to help prepare for my daughter when she started secondary school and each year - she is now about to write her A Levels. I have relied on the additional loans from Acorn during this period. With their support we will soon see her progress to University. Read more Read less

    {"display":"Maxine H","full_name":"Maxine H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maxine H 11th April 2026
  • 5/5

    Amazing company and couldn’t fault them

    My experience has been amazing. I’ve been using Acorn bank for a few year now. Sometime can be a little confusing but I always receive... My experience has been amazing. I’ve been using Acorn bank for a few year now. Sometime can be a little confusing but I always receive the information really quickly and the moneys paid out the following day sometimes the same day. It’s amazing when your struggling thought the year. It’s also fantastic as my child benefit pays my loans and therefore I never end up in debt or worrying about making payments on time. Read more Read less

    {"display":"Amy P","full_name":"Amy P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amy P 11th April 2026
  • 5/5

    I have been saving with Acorn Bank for about 10 year...

    I have been saving with Acorn Bank for about 10 years and have always received excellent customer service and a realistic return on my savings.

    {"display":"Stella","full_name":"Stella","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stella 10th April 2026
  • 5/5

    Great staff

    Extremely helpful staff on the phone and in person, always friendly and professional

    {"display":"Kelly c","full_name":"Kelly c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly c 10th April 2026
  • 5/5

    Words cant describe how amazing this company is for...

    Words cant describe how amazing this company is for all the benefits it has its easy to apply great way to save and I never... Words cant describe how amazing this company is for all the benefits it has its easy to apply great way to save and I never miss a payment to pay back its a weight of my shoulder not to worry about not forgetting to miss a payment Read more Read less

    {"display":"Natalie o","full_name":"Natalie o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natalie o 10th April 2026
  • 5/5

    The loan was processed within the time frame, staff...

    The loan was processed within the time frame, staff were informative and helpful

    {"display":"Tanya M","full_name":"Tanya M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tanya M 10th April 2026
  • 5/5

    A secure home for my savings

    A secure home for my savings with the assurance of a loan if necessary. Love the app, makes life easier.

    {"display":"Steve H","full_name":"Steve H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Steve H 10th April 2026
  • 5/5

    Was quite easy to apply and was a great help when i...

    Was quite easy to apply and was a great help when i needed it. Dont have any issues recieving rest of my child benefit payments... Was quite easy to apply and was a great help when i needed it. Dont have any issues recieving rest of my child benefit payments would recommend ton anyone needing a hand when needed Read more Read less

    {"display":"Mrs C","full_name":"Mrs C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mrs C 10th April 2026

    Products from Acorn Community Bank

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