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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent • 4.88/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,543 product reviews

Average score of 4.88/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended positively over the past 90 days

Acorn Community Bank makes borrowing and saving straightforward with friendly, helpful staff and quick loan approvals. Their loans often link repayments to child benefit, easing budgeting and encouraging saving alongside. Some find transfers to external bank accounts slow, and a few mention occasional communication delays or tougher loan criteria.

Positive themes

  • Acorn Community Bank loans are quick to approve and easy to manage with helpful staff.
  • Acorn Community Bank savings are easy to set up and encourage regular saving with great products.
  • The staff at Acorn Community Bank are friendly and supportive with excellent customer care.

Negative themes

  • Transfers from Acorn Community Bank to other banks can be slow and take hours or days.
  • Some find loan approval criteria frustrating or feel judged during the process.
  • A few mention poor phone response or difficulty getting replies when needed.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1543 company reviews • Last reviewed within 7 days

Help me save which I really struggle doing

Savings • 22nd May 2026

Help me save which I really struggle doing

{"display":"Millie moo","full_name":"Millie moo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

So helpful in every aspect.

Loans • 21st May 2026

So helpful in every aspect. Great customer service when needed.

{"display":"Sadie B","full_name":"Sadie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Keep up the good work

    It has been a pleasure working with Acorn Community Bank especially due to the low interest rates and great customer service

    {"display":"Mercy D","full_name":"Mercy D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mercy D 21st May 2026
  • 5.00/5

    Gives flexibility around loans

    Gives flexibility around loans and ability to manage money without applying for credit.

    {"display":"MGD","full_name":"MGD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    MGD 20th May 2026
  • 5.00/5

    It’s been an easy process so far although I’m still...

    It’s been an easy process so far although I’m still unsure if I have been accepted for the loan

    {"display":"Joanna w","full_name":"Joanna w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joanna w 20th May 2026
  • 5.00/5

    Since finding and joining I have found it so much ea...

    Since finding and joining I have found it so much easier to save money for emergencies or Christmas ect no more worrying when something goes... Since finding and joining I have found it so much easier to save money for emergencies or Christmas ect no more worrying when something goes wrong on how I’m going to find money to fix it as I’ve been saving without noticing how much each month I’m down Read more Read less

    {"display":"theresa k","full_name":"theresa k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    theresa k 19th May 2026
  • 5.00/5

    Great credit union

    Helped me in a time of need and was very understanding and efficient

    {"display":"Katie R","full_name":"Katie R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie R 19th May 2026
  • 5.00/5

    Everything it exact how it's supposed to be, very ni...

    Everything it exact how it's supposed to be, very nice, affordable repayment

    {"display":"Elena I","full_name":"Elena I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elena I 19th May 2026
  • 5.00/5

    I didn’t know what a community bank was till 12 year...

    I didn’t know what a community bank was till 12 years ago,I have generic high st banking products but none of there services make you... I didn’t know what a community bank was till 12 years ago,I have generic high st banking products but none of there services make you feel like you are part of something,With Acorn I feel like a person and not a number,now my daughter has her own account too Read more Read less

    {"display":"Alan P","full_name":"Alan P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan P 19th May 2026
  • 5.00/5

    Amazing people always so helpful and kind

    Amazing people always so helpful and kind

    {"display":"Charlotte w","full_name":"Charlotte w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlotte w 19th May 2026
  • 5.00/5

    Easy to set up and quick responses from a friendly t...

    Easy to set up and quick responses from a friendly team.

    {"display":"Ben R","full_name":"Ben R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ben R 18th May 2026

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