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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent 4.95/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,490 product reviews

Average score of 4.95/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended positively over the past 90 days

Acorn Community Bank makes borrowing and saving straightforward with friendly, helpful staff and quick loan approvals. Their loans often link repayments to child benefit, easing budgeting and encouraging saving alongside. Some find transfers to external bank accounts slow, and a few mention occasional communication delays or tougher loan criteria.

Positive themes

  • Acorn Community Bank loans are quick to approve and easy to manage with helpful staff.
  • Acorn Community Bank savings are easy to set up and encourage regular saving with great products.
  • The staff at Acorn Community Bank are friendly and supportive with excellent customer care.

Negative themes

  • Transfers from Acorn Community Bank to other banks can be slow and take hours or days.
  • Some find loan approval criteria frustrating or feel judged during the process.
  • A few mention poor phone response or difficulty getting replies when needed.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1490 company reviews Last reviewed within 7 days

I am an Acorn fan!

Savings 2nd May 2026

Acorn is always efficient, pleasant to deal with, and, of course, epitomises the spirit of a community bank with values and procedures that support those... Acorn is always efficient, pleasant to deal with, and, of course, epitomises the spirit of a community bank with values and procedures that support those who are ignored or marginalised by mainline banks. For all of these reasons, I am an Acorn fan! Read more Read less

Rated Excellent 5/5
Read more product reviews

I like the fact that I have immediate access to my m...

Savings 2nd May 2026

I like the fact that I have immediate access to my money

Rated Excellent 5/5
Read more product reviews
  • 5/5

    They've been fantastic from start to finish!

    They've been fantastic from start to finish with my loan application and savings account. Highly recommended!

    {"display":"Steve W","full_name":"Steve W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1007129.png"}}'s avatar
    Loans
    Steve W 1st May 2026
  • 5/5

    Best community bank there is a lot to choose from an...

    Best community bank there is a lot to choose from and easy to use on the app

    {"display":"Sophie E","full_name":"Sophie E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie E 1st May 2026
  • 5/5

    Staff are always very helpful and always helping whe...

    Staff are always very helpful and always helping when needed.

    {"display":"Hanna Reay","full_name":"Hanna Reay","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1267587.png"}}'s avatar
    Loans
    Hanna Reay 1st May 2026
  • 5/5

    Not just a loan company

    Friendly staff, helpful service and the website informs you on almost all questions you may have , I feel comfortable having a loan with acorn

    {"display":"ARB","full_name":"ARB","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1199028.png"}}'s avatar
    Loans
    ARB 30th April 2026
  • 5/5

    Brilliant community bank - would recommend!

    Brilliant community bank - would recommend!

    {"display":"Aaliyah J","full_name":"Aaliyah J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Aaliyah J 30th April 2026
  • 5/5

    Always helpful and help me do much

    Always helpful and help me do much

    {"display":"Michelle M","full_name":"Michelle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michelle M 30th April 2026
  • 5/5

    Excellent client care and encouragement to save

    Excellent client care and encouragement to save

    {"display":"Vikki L","full_name":"Vikki L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vikki L 29th April 2026
  • 5/5

    Acorn Saving Accounts

    Acorn offers different Saving Accounts, to encourage me to have pots of money for different times of the years.

    {"display":"Sue","full_name":"Sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sue 29th April 2026
  • 5/5

    Absolutely the best, understanding and kind

    Absolutely the best, understanding and kind

    {"display":"Ashleigh M","full_name":"Ashleigh M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1019890.png"}}'s avatar
    Loans
    Ashleigh M 29th April 2026

    Products from Acorn Community Bank

    Showing all products offered by Acorn Community Bank

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