AllClear reviews
AllClear reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 6,903 product reviews
AllClear makes travel insurance straightforward and friendly, especially for those with medical conditions, offering clear policies and helpful staff. Many find the online and phone processes easy and appreciate the peace of mind the cover provides. However, some feel the premiums can be steep, especially on renewal, and claim handling has been a mixed bag with delays and frustrations reported.
Positive themes
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AllClear’s customer service is friendly, helpful and makes insurance easy to understand.
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The online application and renewal process with AllClear is simple and quick to complete.
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AllClear covers pre-existing medical conditions well and offers peace of mind when travelling.
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Negative themes
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Renewal premiums often rise sharply making loyal customers consider leaving AllClear.
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Claims handling can be slow and stressful with poor communication from AllClear’s claims team.
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Cancellation cover is not included by default and caused disappointment and lost money.
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About AllClear
AllClear is an award-winning travel insurance provider for customers with pre-existing medical conditions.
With over 20 years’ experience, AllClear’s mission is to help anyone with medical conditions to get the insurance they want and need. AllClear work with several large medical charities including Diabetes UK, Stroke Association and Motability.
AllClear provide all types of policies to cover most trips.
AllClear at a glance
Reviews for AllClear
Showing 11 of 6903 company reviews • Last reviewed within 14 days
Cover was exactly what I wanted at a great price
Cover was exactly what I wanted at a great price
It takes 5 working days to get a response to an emai...
It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in total ! The claims handling company ( Gallagher Basset ) are completely incompetent. I took out an annual policy but I’ve since written that off and gone with a different insurance company that I can trust Read more Read less
AllClear
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5/5
Brilliant response from the company.
Brilliant response from the company. Online application so easy to use.
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5/5
EASY AND CLEAR FORMS
when joining the forms are easy and very clear to understand and complete.
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5/5
Fast efficient friendly informative
Fast efficient informative friendly
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4/5
Flexibility
Flexibility i.e. still cover when undiagnosed or awaiting surgery
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4/5
No hassle experience
No hassle experience but pre-existing medical conditions make it very expensive. Last year my partner was hospitalised but AllClear managed to arrange payment immediately.
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5/5
Peace of mind
Felt real peace of mind with this insurance in place . I have quite a few medical conditions but the insurance covered them all
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5/5
Travel with confidence
We haven't had to make a claim, however we have quite a number of health issues, and AllClear allows us to travel far afield with confidence.
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5/5
I was unfortunate to have two medical occasions that...
I was unfortunate to have two medical occasions that required cancellation of our cruise. The friendly, structured approach of Allclear operators ensured that ALL questions,... I was unfortunate to have two medical occasions that required cancellation of our cruise. The friendly, structured approach of Allclear operators ensured that ALL questions, even those seemingly not covered, were dealt with correctly. Both claims were fully sanctioned within 14 days. Read more Read less
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5/5
Advised how to amend the policy to make it affordable
Like call things prices have gone up, especially for us much more mature people. The brilliant lady on the phone gave us the only available... Like call things prices have gone up, especially for us much more mature people. The brilliant lady on the phone gave us the only available option of how to save money, by taking cancellation cover off the policy (we normally book less than 3 months in advance so cancelling is not really a problem. We upped the amount we pay if the worst happens, but it reduced the payment significantly making my husband happier. Read more Read less
Products from AllClear
Showing all products offered by AllClear
Travel insurance
by AllClearAllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip. As a specialist medical travel insurance...
Travel insurance
by AllClearAllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip. As a specialist medical travel insurance...
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