Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Allica reviews

Allica logo
Rated Excellent • 4.90/5

Allica reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,759 product reviews

Average score of 4.90/5
5 star
90%
4 star
9%
3 star
1%
2 star
0%
1 star
0%
Reviews for Allica have trended negatively over the past 90 days

Allica’s business and savings accounts shine with top-notch interest rates and a genuinely personal touch from real managers. The app and online platforms are praised for being easy and straightforward, making banking a breeze. However, some users have faced app crashes and slow responses on a few occasions, plus missing features like international payments.

Positive themes

  • Allica’s interest rates on business savings are consistently praised as excellent and competitive.
  • The personal service from Allica’s relationship managers makes banking feel truly human and supportive.
  • Users find Allica’s app and online banking easy to use and intuitive for managing accounts.

Negative themes

  • Some users report app crashes and technical issues disrupting access to their accounts.
  • A few mention slow or lacking communication updates requiring them to chase for info.
  • Missing features like international payments and direct debits are a drawback for some businesses.
Summarised by AI
Was this helpful?

About Allica

Allica Bank, formerly CivilisedBank, is a digital business bank, built to serve established SMEs. It offers a range of business products such as current accounts, asset financing and commercial mortgages. Its unique selling point is that each account holder is assigned a dedicated Relationship Manager. At Smart Money People we collect Allica Bank reviews to provide you with valuable insight into the provider and its services.

Are you considering signing up with Allica Bank? Check out the reviews on Smart Money People to learn more about the provider’s products and services. Find out why customers have chosen Allica Bank and how satisfied they are with the service they’ve received. Learn more about the Allica Bank app and the features it offers. All of this and more can be found in our Allica Bank reviews.

Are you an Allica Bank customer? As competition around business banking is hotting up, we want to know what you think. Share your honest experience with others on Smart Money People. Do you find the app easy to use, and what are its most beneficial features? Would you recommend Allica Bank to other SMEs? Have you had any experience with the customer service team? Whether good or bad, write an Allica Bank review today. Together, we can help people like you make better financial decisions.

Allica at a glance

Contact details

Website
Visit provider website

Reviews for Allica

Showing 11 of 2759 company reviews • Last reviewed within 7 days

Market leading facility

Business finance • 26th March 2026

I have used Allica on a recent piece of M&A I did to provide asset based lending facilities. They have been pragmatic and supportive and... I have used Allica on a recent piece of M&A I did to provide asset based lending facilities. They have been pragmatic and supportive and operate a "best in class" facility. We are looking forward to growing the business together. Read more Read less

{"display":"UK SME investor","full_name":"UK SME investor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Available and understanding

Business finance • 26th March 2026

They are available and understanding - overall a great experience

{"display":"owen newton-hill","full_name":"owen newton-hill","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1415440.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Lending without the fuss!

    We used Allica to get the government growth scheme loan that helped us refinance out of an unfavourable loan and provide us funds to another... We used Allica to get the government growth scheme loan that helped us refinance out of an unfavourable loan and provide us funds to another acquisition. The speed at which this was done was very impressive with no additional fuss. Read more Read less

    {"display":"Komeil Alibai","full_name":"Komeil Alibai","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1415343.png"}}'s avatar
  • 5/5

    Allica Bank is Excellent Overall

    Allica Bank is Excellent Overall

    {"display":"Nitesh Singh","full_name":"Nitesh Singh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1415127.png"}}'s avatar
  • 5/5

    Work with Allica on a regular basis.

    Work with Allica on a regular basis. They are highly commercial, approachable, and responsive. Pricing is competitive but most importantly they deliver on their promises.

    {"display":"Ian B","full_name":"Ian B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    Ian B 26th March 2026
  • 5/5

    Allica Bank, perfection in a bank.

    Allica Bank is easy to use from the start. The personal relationship managers talk through the set up of the account, the app, and banking... Allica Bank is easy to use from the start. The personal relationship managers talk through the set up of the account, the app, and banking benefits. They are on hand whenever you need them. Great team, great app and great perks! Read more Read less

    {"display":"Rachel S","full_name":"Rachel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Why switch to Allica Bank?

    We switched from our previous business bank of around 20 years, as their charges were increasing. We switched to Allica, and it not only wiped... We switched from our previous business bank of around 20 years, as their charges were increasing. We switched to Allica, and it not only wiped off these charges, we are now getting cashbank on top of our savings account interest, so really happy with the decision. The access via PC or App is simple, easy and a smooth operation. I highly recommend any small business to use Allica. Read more Read less

    {"display":"JJ","full_name":"JJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    JJ 25th March 2026
  • 5/5

    Happy with my switch

    I switched to Allica about a year ago for business banking and have found it to be a brilliant service. There's an attentive account manager... I switched to Allica about a year ago for business banking and have found it to be a brilliant service. There's an attentive account manager should I need it, and the online banking and app operate as expected. Read more Read less

    {"display":"Jessie S","full_name":"Jessie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    exceptional - glad i came over

    onboarding was simple and supported throughout. The account benefits are exceptional

    {"display":"gavin m","full_name":"gavin m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    gavin m 13th March 2026
  • 5/5

    I was having a really poor experience with Virgin Mo...

    I was having a really poor experience with Virgin Money and had nothing but constant problems with them but since moving to Allica I have... I was having a really poor experience with Virgin Money and had nothing but constant problems with them but since moving to Allica I have a business relationship manager and my banking has been very smooth. They are a great bank to deal with. Read more Read less

    {"display":"Brian M","full_name":"Brian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I don't have to do anything

    I don't have to do anything to get the most out of my money - brilliant

    {"display":"Chuks","full_name":"Chuks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    Chuks 6th March 2026

    Products from Allica
    Showing products offered by Allica

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice