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Alpha Travel Insurance: Travel Insurance reviews

4.83
Based on 1,107 reviews, last reviewed 18th Aug 2025
15500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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10%
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1%
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0%
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1%

Latest highest rating:

5

Always been very professional when I needed travel i... Always been very professional when I needed travel insurance Reviewed on: 18th August 2025
David 's avatar
David

Latest lowest rating:

1

Never use them Tried to cancel outr joint insurance after husband had a hip replacement . Only after threatening them did they allow government but NOT. His hip his... Read more Reviewed on: 13th July 2025
Fiona Freshwater's avatar
Fiona Freshwater

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Alpha Travel Insurance travel insurance reviews can help you find out what other travellers have to say. You can also write your Alpha Travel Insurance travel insurance review too!

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Alpha Travel Insurance Travel Insurance reviews (1107)

Fortunately I have only had to take the policy out...

5
Fortunately I have only had to take the policy out Reviewed on: 8th July 2024

Straight forward and very easy to get a quote from t...

5
Straight forward and very easy to get a quote from this company. Reviewed on: 8th July 2024

My 'go to' for travel insurance.

5
Clear policies from the start. Great that they offer different levels of cover. I t is very reasonably priced. They are very efficient with documents etc. Always my go to for travel insurance. Reviewed on: 8th July 2024

Very helpful good knowledge of your needs

5
Very helpful good knowledge of your needs Reviewed on: 8th July 2024

A friendly and very experienced service

5
A friendly and very experienced service Reviewed on: 8th July 2024

DO NOT BUY BACK PACKING INSURANCE FROM THIS COMPANY

1
Bought 12 month backpacking insurance from this company. Unfortunately about 6 weeks into my trip I was informed that my mother had unexpectedly passed away in the UK. Obviously devastated I needed to return home quickly, I telephoned the emergency line and was informed that I should book a flight home asap and that it would be covered under the insurance, I went ahead and even found the bes/cheapest deal I could. I attended my mums funeral and submitted a claim. Instead in the UK for 4 weeks before continuing my backpacking trip. It took 6 weeks for them to come back to me to tell me my claim had been rejected, and they quoted a line in the small print which said - claims will it be paid out if a return flight when I initially took out the insurance was not booked !!! Who books a return journey 12 months in advance when going backpacking for 12 months. I would steer clear of this company as it seems when you need to claim for something as life changing as your mother dying they do not want to know. Also incredibly slow in dealing with any communications, they also lied when telling me I should book and pay for a return flight when I contacted them Reviewed on: 9th November 2023

Excellent advice & service

5
Found the whole experience easy and professional. Reviewed on: 21st September 2023

Easy to do insurance

5
I have used alpha a few times now, lucky enough not to have to claim. I'm not that savvy on tech but found using alpha easy Reviewed on: 7th September 2023

Review of 2023 holiday insurance

5
Great company to deal with very competitive insurance for specific medical cover Reviewed on: 4th September 2023

Good value

5
Good value travel insurance and easy to use website Reviewed on: 4th September 2023

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