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Alpha Travel Insurance: Travel insurance reviews

4.84
Based on 1,319 reviews, last reviewed 16th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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10%
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1%
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0%
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1%

Latest highest rating:

5

Have used alpha for a few years and have never made... Have used alpha for a few years and have never made a claim Reviewed on: 16th October 2025
Gillian shaw's avatar
Gillian shaw

Latest lowest rating:

1

Website to vote hard hence my review -------why wast... Website to vote hard hence my review -------why waste my time instead of sacking your IT Reviewed on: 11th October 2025
adam graves's avatar
adam graves

About this product

Alpha Travel Insurance offer single trip, multi trip, long stay and winter sports travel insurance policies.

With Alpha Travel Insurance, you can choose to buy optional extensions including cruise and gadget cover. Quotes are available online and manage your policy via the customer area of the website.

Alpha Travel Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Alpha Travel Insurance before, you can also leave a review and share your experience.

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Alpha Travel Insurance Travel insurance reviews (1319)

Better than medical specialist insurers

5
I have a medical condition that I need to declare. I find that 99% of the time, Alpha is cheaper than the so-called medical specialist insurers. Reviewed on: 8th July 2024

Always use Alpha

5
Great value and easy to add extras for example going on a cruise Reviewed on: 8th July 2024

Fortunately I have only had to take the policy out...

5
Fortunately I have only had to take the policy out Reviewed on: 8th July 2024

Straight forward and very easy to get a quote from t...

5
Straight forward and very easy to get a quote from this company. Reviewed on: 8th July 2024

My 'go to' for travel insurance.

5
Clear policies from the start. Great that they offer different levels of cover. I t is very reasonably priced. They are very efficient with documents etc. Always my go to for travel insurance. Reviewed on: 8th July 2024

Very helpful good knowledge of your needs

5
Very helpful good knowledge of your needs Reviewed on: 8th July 2024

A friendly and very experienced service

5
A friendly and very experienced service Reviewed on: 8th July 2024

DO NOT BUY BACK PACKING INSURANCE FROM THIS COMPANY

1
Bought 12 month backpacking insurance from this company. Unfortunately about 6 weeks into my trip I was informed that my mother had unexpectedly passed away in the UK. Obviously devastated I needed to return home quickly, I telephoned the emergency line and was informed that I should book a flight home asap and that it would be covered under the insurance, I went ahead and even found the bes/cheapest deal I could. I attended my mums funeral and submitted a claim. Instead in the UK for 4 weeks before continuing my backpacking trip. It took 6 weeks for them to come back to me to tell me my claim had been rejected, and they quoted a line in the small print which said - claims will it be paid out if a return flight when I initially took out the insurance was not booked !!! Who books a return journey 12 months in advance when going backpacking for 12 months. I would steer clear of this company as it seems when you need to claim for something as life changing as your mother dying they do not want to know. Also incredibly slow in dealing with any communications, they also lied when telling me I should book and pay for a return flight when I contacted them Reviewed on: 9th November 2023

Excellent advice & service

5
Found the whole experience easy and professional. Reviewed on: 21st September 2023

Easy to do insurance

5
I have used alpha a few times now, lucky enough not to have to claim. I'm not that savvy on tech but found using alpha easy Reviewed on: 7th September 2023

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