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ANNA: Business Account reviews

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4.76
Based on 415 reviews, last reviewed 25th Jun 2025
84% decrease in 5 star reviews
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Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025
Stephen C's avatar
Stephen C

Latest lowest rating:

1

A Nightmare for My New Business - AVOID AT ALL COSTS! As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving init... Read more Reviewed on: 25th June 2025
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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (415)

Outstanding

5
Superb new bank. Customer service is out of this world. They respond immediately and are extremely knowledgeable. The App is out of this world. Best business bank I’ve ever dealt with. Reviewed on: 30th January 2023
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5
Reviewed of Opening business account Reviewed on: 26th January 2023
Emmanuel Ajala 's avatar
Emmanuel Ajala

Modern, innovative and friendly bank!

5
I’ve been with ANNA for around three years. They are clearly passionate about their work and very helpful, no matter what time of day or night. I’ve messaged them tonight in fact and they’re instantly there with a friendly hello. Their charges are very reasonable and the app is smooth to use. For smaller companies I don’t think you can beat them for supportiveness and willingness to solve issues. They work hard and I’d love to see that passion rewarded. Good luck ANNA team! Reviewed on: 26th January 2023
susienew1's avatar
susienew1

Simplifying Making Tax Digital for VAT

5
I am neither a businessman nor an accountant, but have an investment that requires a simple VAT return. Historically I used the HMRC online system; the move to MtD completely baffled me and has been a significant worry. ANNA have been fantastic in their responsivness and advice and their VAT filing system is a perfect match for my needs. The team at ANNA not only solved my problem, but have lifted a longstanding worry. Reviewed on: 26th January 2023
Brian M's avatar
Brian M

ANNA MONEY IS A FRAUD COMPANY

1
Anna Money STOLE OUR MONEY!!!. Our UK business has been defrauded for well over £22,330.14. Our account has been verified, in good standing and our turnover with Anna has been well over £200000 before all of a sudden Anna closes our account. Without any notification, without any previous discussion, without any legal basis to do so, we find our account suspended few days ago, just like that. We used Anna on a daily basis to receive payment and pay our employees in UK and we had incoming transactions of thousands of pounds that we're blocked by ANNA when they closed our account. We contacted several times Anna support and we received the following reply: "Per our previous conversation, we are restricted from discussing the details of your suspended account". Another reply: "The law occasionally requires us to suspend an account and financial regulations prohibit us from discussing the details"....really? So I shall understand that anyone can suspend an account because the law requires them??? really? Why different companies don't suspend accounts like that? We work with Revolut, Wise, Monzo, Monense and others for a long time and never got suspended and law requires only you to do that? What kind of pathetic excuse is that? Because we're losing thousands of pounds everyday and because of their lack of transparency (and communication), we will file a police complaint, a Financial Ombudsman complaint and we will spread the whole wide web with reviews of this company and how they scammed us, so the message will spread throughout the financial world and businesses will stop using this SCAM Company. If anyone from Trustpilot or any company requires additional documents, we can provide all screenshots of the conversations we had with ANNA support, how literally they refuse any dialog and also bank statements exactly displaying the amount ANNA has illegally kept, without any notification. I friendly advise anyone to stay away from this company!!!! Reviewed on: 26th January 2023
Grigore Goropceanu's avatar
Grigore Goropceanu

Very unique and professional team

5
I am happy with ANNA, their staff attend to customer promptly, they provide different services one needs to run a business account. Reviewed on: 26th January 2023
Jungle Bunk's avatar
Jungle Bunk

The best business bank you can ever dreamed off.

5
I was looking into many others business account and come across Anna business account. I have a sister named Anna so I decide to give a try. Wowww wowwww, it was the best decision I have ever made in my life. Thy are so quick and very helpful in term of information. Any questions or whatever you have as a question, Anna business account customer team will automatically respond back within 10 to 25 seconds. I repeat again, 10 to 25 seconds l. They will go above and beyond to make sure your question is met with the best possible answer and make sure you are nothing is left unanswered. Thank his is the best business account and I will definitely recommend to you and everyone to check up. I will give Reviewed on: 25th January 2023
Franck Diarrassouba's avatar
Franck Diarrassouba

Best online banking

5
ANNA are fantastic - Love the 24/7 customer service in-app and the saving pots Reviewed on: 24th January 2023
Ina's avatar
Ina

Perfect!

5
They do exactly what they say on the tin. No nonsense, super quick support and 24/7 banking. Couldn’t ask for a better service. So glad I joined Anna. Reviewed on: 24th January 2023
4i's avatar
4i

5* customer service & banking app

5
I switched from Barclays Business to Anna approx 3 years ago - I couldn't face neither the Barclays clunky archaic app/website/interface, nor their nonexistent customer service. Being honest, I expected so little so after about a day with Anna I couldn't believe what I had put up with. Without doubt their customer service - near immediate responses from a real person who can write and speak in clear English, near immediate remedy of anything, extraordinarily well priced monthly fees, virtually next day new card service...the list is endless. Really a joy, I could not rate them highly enough. Sadly I would advise anyone - ditch the big old names, they simply cannot compete - Anna provides you with exactly what you need. Reviewed on: 23rd January 2023
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Chasing Libra

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