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ASDA Money: Credit Card reviews

Name: Credit Card
Rating: 3.13 (84 reviews)

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2.67

Based on 84 reviews, last reviewed 4th Sep 2024

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

43%

11%

39%

Latest highest rating:

5

great offer WAs just the best offer ever I couldn’t get a better offer anywhere else if I tried was an amazing experience had by my money spending habits Reviewed on: 4th September 2024

Latest lowest rating:

1

Red flag, Avoid at all cost !!! Terrible experience, suspended my account once for no reason, unreasonable charges, very saucy and unprefessional customer service advisors and the wo... Read more Reviewed on: 23rd August 2024

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About this product

ASDA Money Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do ASDA Money customers like? Find out more about the ASDA Money Credit Card by reading our trusted Smart Money People reviews. You can also write your own ASDA Money Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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ASDA Money Credit Card reviews (84)

Very poor so far!

Took out an Asda mastercard 3 months ago...very poor experience so far! Tried to pay online via their online website.....found that I had to fill out exhaustive details of the debit card I was paying with. OK for the first payment I thought, but not so. You have to do the same every time as their system is incapable of retaining card details. How unprofessional! Second month I tried to pay by bank transfer but the payment was immediately refunded. Apparently the sort code/account numbers lodged with First Direct are incorrect. Asda money claimed this is because First Direct has not amended its details, but I suspect that Asda has failed to notify. As I said, not good so far.....any more problems and I'll switch to a competent provider. Reviewed on: 31st October 2016

No one to answer your call

It is just ridiculous to have a contact number that is always engaged. I cannot ever get through to Asda credit card, and I have a rather urgent question. I do not recommend this card, when you need them they are not there to help. Disgraceful! Reviewed on: 25th October 2016

What a rip off!

Asda Pre paid Credit Card - Awful avoid. I put in £120 and could only get £40 out! Nobody wants to take responsibility. And I paid a £5 fee for the privilege. Reviewed on: 3rd August 2016

good communication

can't complain. had fine experience without major issues. Reviewed on: 1st August 2016

suspended card

Asda suspended my card, last Friday, as concerned about a purchase made with it. Website said I could call on Saturdays but when tried to ring on Saturday morning, message says only available Monday - Friday 9-5.. So in limbo all weekend and further transactions put through before/on Friday card has been declined (such as paying for daughter's birthday meal). Understand importance of avoiding fraud/protecting customers BUT give me someone to talk to when I need to!!!!!!! Reviewed on: 22nd May 2016

1% cashback

Asda money card used to be good in cashback, when it started it was 2% cashback when using credit card to pay but sadly they have cut it down to 1% still though better than nothing when comparing with other credit cards like Santander or Amex where you have to pay X amount of £££ to get the benefits which to me defeats the object of the word "cashback" Reviewed on: 28th March 2016

Good customer service

Friendly and helpful customer service. Took time to explain things slowly and in detail to ensure I understood fully. Reviewed on: 28th March 2016

Asda Cashback Credit Card

Neat credit card from Asda that gives one 1% cashback if you shop at Asda, 0.5% if you use it in other shops, instead of the points that other supermarkets hand out. Personally I find this preferable. Balance transfer free for a year and if you really manage to spend over £200 at George then that's 0% for 6 months, though frankly I can't really see that happen. Still, a good little credit card that offers good value. Reviewed on: 24th December 2015

Fantastic

When I recently spent a few transactions on my credit card I got a call to just confirm I was using the card, this reassured me they were looking out for me Reviewed on: 24th December 2015

Fantastic and efficient

Absolutely fantastic service with a team that were easy to get in touch with and happy to answer any queries. Would definitely recommend. Reviewed on: 13th November 2015

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