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Atom Bank: Savings reviews

Name: Savings
Rating: 4.81 (5213 reviews)

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4.81

Based on 5,213 reviews, last reviewed 24th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Clean and efficient Atom has multiple products available dependent on your goals and the App interface is very clean and simple to use. Reviewed on: 16th June 2026

Latest lowest rating:

1

phone stolen . Atom lethargic in their response I had my phone stolen . While Barclays acted like lightning to secure my accounts. Atom was slow ,uninterested and not clear with the explanations of ... Read more Reviewed on: 24th June 2026

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About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (5213)

Dismal

Having waited months for code got an account, later discovered that they have a limit of 10k per customer so having sent more I am still waiting for the money to be returned after eight days. Appears to be all marketing hype and not enough substance. Reviewed on: 14th July 2016

Customer service is none existent.

Applied for a fixed saver account. Got confirmation back saying they wound be in touch. Never heard nothing back despite numerous attempts using the silly APP that never takes you anywhere. It seems Atom Bank is just "another bank", dressed up in different clothes but still the same attitude as all the rest! Reviewed on: 10th July 2016

Amatuers

Having waited months for an access code I discover the codes are not sent out in a specific order.This means someone who registered yesterday can receive a code before a person who registered 12 months ago?Its a bit like walking into a branch and Atom serving the person at the back of the queue. Reviewed on: 1st July 2016

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