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Bamboo Loans: Personal loan reviews

4.91
Based on 13,933 reviews, last reviewed 26th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

4

Fast access to money Great communication and quick access to money Reviewed on: 26th July 2025
Christiana's avatar
Christiana

Latest lowest rating:

1

Poor reallly bad, irresponsible lender Poor reallly bad, irresponsible lender Reviewed on: 19th April 2025
Jordan M's avatar
Jordan M

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

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Bamboo Loans Personal loan reviews (13933)

Great service

5
Quick and easy, very helpful staff Reviewed on: 21st May 2018

Fantastic Customer Service

5
Every single member of the team I spoke to was extremely helpful. Some I spoke to on a few different occasions and they even remebered who I was and the previous conversations that I had with them. Which in my book of customer service shpould always go a long way. They were very attentitive and during my application there a slight stumbling block over Proof of Address and the staff were very forward thinking in helping to overcome this and find a suitable solution as fast as possible. To top it off, website is also very clear and easy to use. Lays things out in basic terms and you know where you stand with this process from start to finish. Reviewed on: 21st May 2018

great work

3
responsive and clear easy to do and see Reviewed on: 21st May 2018

Quick and easy to sett up

5
Very friendly staff , easy to set up and quickly sorted out Reviewed on: 19th May 2018

Brilliant

5
Brilliant and very fast ....... Reviewed on: 15th May 2018

Quick and Easy

5
Bamboo have been very helpful, when nobody else was. I had been turned down for finance on an engagement ring for my Girlfriend. Bamboo not only gave me the requested loan amount but gave me an easy repayment plan. Very Happy with the service so far Reviewed on: 11th May 2018

BAMBOO GIVE GREAT CUSTOMER SERVICE

4
WOULD HIGHLY RECCOMEND BAMBOO LOANS THEY WERE VERY THOROUGH IN THEIR APPLICATION PROCESS TO MAKE SURE I COULD AFFORD LOAN AND REPAYMENTS, WAS KEPT INFORMED THROUGH WHOLE PROCESS BY FRIENDLY AND APPROACHABLE CUSTOMER AGENT AND CONSISE, EASY TO UNDERSTAND EMAILS ETC Reviewed on: 11th May 2018

Very helpful

5
The staff was so helpful and very friendly Reviewed on: 8th May 2018

Excellent service

5
I was struggling with few bills, I contacted bamboo loans who were very friendly and a great service who helped me out with a loan, would definitely recommend bamboo loans to anyone who is experience financial difficulties as bamboo would certainly help you. Reviewed on: 8th May 2018

Great Customer Service

5
This company has the best customer service I have come across in a long while, from applying for the loan to help if I struggled to pay(once) but they were great and understanding. I would highly recommend this company Reviewed on: 7th May 2018

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