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Bamboo Loans: Personal loan reviews

4.91
Based on 13,932 reviews, last reviewed 10th Jul 2025
96% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Customer service is always nice and helpful if you n... Customer service is always nice and helpful if you need more details and guidance Reviewed on: 10th July 2025
Noemi M's avatar
Noemi M

Latest lowest rating:

1

Poor reallly bad, irresponsible lender Poor reallly bad, irresponsible lender Reviewed on: 19th April 2025
Jordan M's avatar
Jordan M

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

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Bamboo Loans Personal loan reviews (13932)

Amazing customer service

5
I have had a couple of loans with bamboo and every time I call I have a great experience with customer service! They are knowledgeable and friendly. Always there to help. Reviewed on: 3rd May 2018

Easy process

5
Quick and easy process. Money in your account within at least one working day. Reviewed on: 3rd May 2018

Simple

5
It was simple and easy to process. No hasssle, no phone calls. Done all online Reviewed on: 3rd May 2018

Holiday hit

5
I had a lot of personal things going on last year..and needed a break friends asked me on holiday..I couldn't really afford it..I had the money coming ..but not the chunk I needed..bamboo loans were there for me...it helped me get through some bad times the holidays sharing it with friends.... Reviewed on: 3rd May 2018

Excellent

4
Customer service was very nice and it was quick and Easy When you’re processing the application And And I like the fact that you can top up before paying off your loan Reviewed on: 3rd May 2018

Easy application with excellent service

4
I required a loan but had a very poor credit rating at the time. Although Bamboo was a little expensive they were one of the few companies willing to take a risk considering my credit score. Their after care service has been excellent. Reviewed on: 3rd May 2018

Loan rating.

4
The whole process was very easy so sort out and done quickly. The website gives you good access to your information, one drawback is that I couldn't find what my current balance was and what was left to pay if I wanted to settle early. Reviewed on: 3rd May 2018

Friendly, professional and approachable.

5
Bamboo helped me when I had very little options left, if it wasn't for the help of Bamboo I wouldn't have finished my degree! best loan company I have engaged with by far! Reviewed on: 3rd May 2018

Quick easy and nice loans company

5
My first loans was unbelievable quick and easy just take around 15 -20 min I apply on-line next day money come to my account. I really recommended loans with Bamboo Reviewed on: 2nd May 2018

Bamboo is very reliable and makes life easy in times of need. the online loan application has easy to follow steps.

5
The staff are very professional, have excellent customer service, take their time to explain and give flexible options. Reviewed on: 2nd May 2018

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