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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Quick and simple process and secured an amazing deal.

5
Quick and simple process and secured an amazing deal. The team were great! Reviewed on: 27th February 2025
Rachel J's avatar
Rachel J

Great customer care

5
During a very stressful time I got good advice and always kept informed. Secured an excellent rate. Reviewed on: 27th February 2025
Wen's avatar
Wen

Best rates in the market.

5
Best rates in the market. Very quick service. Reviewed on: 27th February 2025
Kiran C's avatar
Kiran C

Really positive experience!

5
Really positive experience! Everyone was so friendly and helpful. We had some issues with our solicitors who our mortgage broker helped us out with. As we were first time buyers we were very unsure about everything however the broker was happy to help us the whole way answer every single question we had without judgement and helped us secure our first home. A big thanks to the team at better.com Reviewed on: 27th February 2025
Leo W's avatar
Leo W

Brilliant, fast and reponsive.

5
Brilliant, fast and reponsive. Good informed advice given and no pressure to decide on the spot. Free service which is fantastic Reviewed on: 27th February 2025
Amy V's avatar
Amy V

Purchasing a property can be a stressful venture but...

5
Purchasing a property can be a stressful venture but Zoe was very helpful and took the stress and made the process quite stress free. We were regularly and adequately informed during the entire time Reviewed on: 27th February 2025
Naomi T's avatar
Naomi T

Very responsive and knowledgeable.

5
Very responsive and knowledgeable. Helped with non standard circumstances and found the best deal for me. Reviewed on: 27th February 2025
John L's avatar
John L

Alright slow to reply but okay deal.

3
Alright slow to reply but okay deal. Could have got the same deal from a PCW though, so no USP for better Reviewed on: 27th February 2025
Matt e's avatar
Matt e

overall was good but they messed up my email at the...

4
overall was good but they messed up my email at the beginning and had to ask it be updated like 3 times Reviewed on: 27th February 2025
Reeice B's avatar
Reeice B

Great help from start to finish!

5
Great help from start to finish! Excellent keeping us up to date. Reviewed on: 27th February 2025
Taylor S's avatar
Taylor S

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