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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Better made my whole mortgage experience easy and st...

5
Better made my whole mortgage experience easy and stress free, whilst ensuring I was fully informed the whole time Reviewed on: 27th February 2025
Alice Franklin's avatar
Alice Franklin

Very helpful excellent service from start to finish...

5
Very helpful excellent service from start to finish getting the best deal Reviewed on: 27th February 2025
Alan M's avatar
Alan M

Fought with me the whole way

5
Incredible broker and assistants - communicated information in a clear and easy to understand way for a first time buyer and always kept in touch (even on non work days!). Better is a fun website with a timeline showing where you are in the process, has easy access to your mortgage terms and simple to upload and store your documents. I had a difficult time applying for a mortgage as a contract worker but my Broker had my back the whole time, called on my behalf and ultimately got me my mortgage. Even after that when i had trouble completing the flat purchase, through no fault of my own, I asked my Broker for help and she immediately got people on the case. She called Nationwide and managed to get a mortgage offer extension, TWICE! Ended up completing on the very last day! Got there in the end, wouldn't have been possible without the team at Better. Thank you! Reviewed on: 27th February 2025
AW's avatar
AW

professionally and quickly I recommend

5
professionally and quickly I recommend Reviewed on: 27th February 2025
Artur 's avatar
Artur

They were very helpful in getting me the best mortga...

5
They were very helpful in getting me the best mortgage rate Reviewed on: 27th February 2025
David p's avatar
David p

Broker was amazing, made me feel so at ease

4
Broker was amazing, made me feel so at ease considering I was a lone first time buyer and had no idea what I was doing - would love to be able to use her again when I purchase my next home. Reviewed on: 27th February 2025
Chloe's avatar
Chloe

Helped us get a mortgage for our first home, was app...

5
Helped us get a mortgage for our first home, was apprehensive using an online broker, however, the communication and was excellent throughout and the system to provide the documents was really simple and efficient I used only my mobile to sort the whole process, I have referred at least 2 of my friends who have used and was also happy with the service Reviewed on: 27th February 2025
Spencer G's avatar
Spencer G

Helpful, friendly and knowledgeable team.

4
Helpful, friendly and knowledgeable team. Reviewed on: 27th February 2025
Emma B's avatar
Emma B

Excellent Service

5
The team is super responsive, helpful, knowledgeable and patient. Reviewed on: 27th February 2025
Satisfied client's avatar
Satisfied client

Excellent service.

5
Excellent service. Would definitely recommend Reviewed on: 27th February 2025
Ewa V's avatar
Ewa V

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